Bilingual Client Support Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

Position Overview:

We are looking for motivated individuals to become part of our exceptional customer support team. As a representative for a pet pharmacy organization, you will engage with fellow animal enthusiasts. Your primary responsibility will be to manage incoming inquiries through phone communication, assisting customers by addressing general questions, resolving issues, and clarifying concerns.

Key Responsibilities:

  • Conduct thorough research to provide accurate answers and alternative solutions.
  • Implement effective solutions and escalate unresolved matters as necessary.
  • Maintain a positive and cheerful demeanor while delivering outstanding customer service.

Essential Skills and Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Articulate and professional communication skills with the capacity to handle multiple tasks.
  • Meticulous attention to detail, emphasizing accuracy and quality.
  • Strong verbal and written communication abilities.
  • Excellent organizational and interpersonal skills.
  • Effectively convey the full range of products and services available.
  • Prior customer service experience, whether in-person or over the phone.
  • Experience in call centers is advantageous.
  • Typing speed of at least 35 words per minute with zero errors.
  • Ability to work independently, utilizing provided software for information research.
  • Outstanding spelling, grammar, and communication skills are essential.

Benefits:

  • Comprehensive paid training.
  • A relaxed and comfortable working atmosphere.
  • Opportunities for career advancement within the organization.

Outplex is an Equal Opportunity Employer.



  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Position: Bilingual Administrative Support SpecialistWork Hours: 9 am - 5 pm CTHolidays: To Be DeterminedCompensation: USD 1,000 - 1,300 (based on interview evaluation and client approval)Company Overview: Somewhere is a prominent provider of emergency repair solutions, committed to delivering exceptional support and ensuring customer satisfaction. We are...


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Position: Bilingual Administrative Support SpecialistWork Hours: 9 am - 5 pm CTHolidays: Major holidays observedCompensation: USD 1,000 - 1,300 (based on interview evaluation and approval)About the Company: A prominent provider in emergency restoration and repair services, dedicated to high-quality support and customer satisfaction. We focus on compliance...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    As a Bilingual Customer Support Specialist, you will be responsible for conducting bilingual assessments and managing both incoming and outgoing communications with clients to resolve their issues, respond to inquiries, and provide essential information about our offerings.Key Responsibilities:Achieve a proficiency level of C1 or higher in English.Engage...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    As a Bilingual Customer Support Specialist, you will be responsible for conducting bilingual assessments, managing incoming and outgoing communications with clients to resolve their issues, address inquiries, schedule appointments, troubleshoot challenges, provide essential information, and manage complaints related to the organization's offerings.Key...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    As a Bilingual Customer Support Specialist, you will engage in bilingual communication, managing both incoming and outgoing calls to assist customers with their inquiries and concerns. Your role will involve troubleshooting issues, providing essential information, and addressing complaints related to the company's offerings.Key Responsibilities:Demonstrate...


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Position: Administrative Support SpecialistWork Hours: 9 am - 5 pm CTCompensation: USD 1,000 - 1,300 (based on assessment and approval)Company Overview: Somewhere is a prominent provider of emergency repair solutions, committed to delivering exceptional service and ensuring customer satisfaction.Job Summary: We are in search of a detail-oriented and...


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Position: Administrative Support SpecialistWork Hours: 9 am - 5 pm CTCompensation: USD 1,000 - 1,300 (based on assessment and approval)Company Overview: Somewhere is a prominent provider of emergency repair solutions, committed to delivering exceptional service and customer satisfaction. We are dedicated to excellence in restoration services.Job Summary: We...


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Position: Administrative Support SpecialistWork Hours: 9 am - 5 pm CTHolidays: Major holidays observedCompensation: USD 1,000 - 1,300 based on assessment and approvalAbout the Company: A prominent provider in emergency restoration and repair services, dedicated to delivering exceptional support and ensuring customer satisfaction while maintaining compliance...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Support Specialist – English – SpanishJoin TTEC and become a vital part of our mission to enhance customer experiences. As a Bilingual Customer Support Specialist – Spanish-English, you will play a key role in connecting with customers and providing them with exceptional service. What You'll Be DoingAre you passionate about assisting...


  • Bogotá, Bogotá D.E., Colombia TeleTech Holdings, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Professional to join our team at TeleTech Holdings, Inc. As a Bilingual Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via voice and chat services.Key ResponsibilitiesResolve customer technical requests or issues via...


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Position: Administrative Support SpecialistWork Hours: 9 am - 5 pm CTHolidays: Major holidays observedCompensation: USD 1,000 - 1,300 based on qualifications and approvalAbout the Company: A prominent provider in emergency restoration and repair services, committed to delivering exceptional support and ensuring customer satisfaction while maintaining...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Support Specialist – English-Spanish Elevate your career with TTEC's renowned employment experience. As a Bilingual Customer Support Specialist – Spanish-English, you will play a crucial role in enhancing customer interactions. #experienceTTEC Key Responsibilities Are you enthusiastic about technology and dedicated to assisting...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Support Specialist – English-Spanish Elevate your career with TTEC's esteemed employment environment. As a Bilingual Customer Support Specialist – Spanish-English, you will play a crucial role in enhancing customer interactions. Key Responsibilities Are you enthusiastic about technology and assisting others? In this position,...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Support Specialist – English-Spanish Ignite your career with TTEC's renowned employment experience as a Bilingual Customer Support Specialist – English-Spanish. In this role, you will contribute to enhancing customer interactions while being part of a team that values humanity in business. #experienceTTEC Key Responsibilities ...


  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    Position Overview: We are looking for passionate individuals to become part of our dedicated customer support team. As a representative for a pet pharmacy, you will engage with fellow animal enthusiasts. Your primary responsibility will be to manage incoming inquiries via telephone, assisting customers by addressing general questions, resolving issues, and...


  • Bogotá, Bogotá D.E., Colombia Virtual Professional A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Support Specialist to provide administrative support across all areas of operations and safety. The ideal candidate will have excellent communication skills, be proficient in MS Office, and have experience with data entry and reporting.Key ResponsibilitiesAdministrative Support:...

  • IT Support Specialist

    hace 2 días


    Bogotá, Bogotá D.E., Colombia Gensler A tiempo completo

    About the RoleGensler is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide first-line response to end-user incidents and office operational requirements. You will be responsible for troubleshooting and resolving technical issues, as well as providing excellent customer service to our clients.Key...


  • Bogotá, Bogotá D.E., Colombia Virtual Professional A tiempo completo

    Job DescriptionWe are seeking a highly skilled Operations Support Specialist to join our team at Virtual Professional. As an Operations Support Specialist, you will play a critical role in providing administrative support across all areas of operations and safety.Key Responsibilities:Provide administrative support across operational functions and...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Support Specialist – English – Spanish Join TTEC and be a part of a team that values your contributions and supports your career growth. As a Bilingual Customer Support Specialist – Spanish-English, you will play a vital role in enhancing customer satisfaction in Bogota, Colombia. What You'll Be Doing Are you passionate about...


  • Bogotá, Bogotá D.E., Colombia My VA Support, Inc. A tiempo completo

    Job OverviewThis position is fully remote.Company: MyVA Support, Inc.Position Type: Full-time, Independent ContractorWorking Schedule: Monday to Friday, 9:00 AM to 5:00 PM (EST)MyVA Support, Inc. is on the lookout for a committed and meticulous Customer Support Specialist to enhance our team. The perfect candidate will possess a background in administrative...