Bilingual Customer Support Specialist – English-Spanish
hace 2 meses
Bilingual Customer Support Specialist – English-Spanish
Ignite your career with TTEC's renowned employment experience as a Bilingual Customer Support Specialist – English-Spanish. In this role, you will contribute to enhancing customer interactions while being part of a team that values humanity in business. #experienceTTEC
Key Responsibilities
Are you enthusiastic about technology and assisting others? In this position, you will address customer technical inquiries or challenges through various communication channels, including voice and chat services, text, email, and other non-verbal platforms. Your ability to provide quick answers, consult on products with empathy, and resolve issues with a positive attitude will significantly impact the customer experience.
Daily Activities Include:
· Leveraging your passion for technology to stay updated on the latest products and assist customers effectively.
· Responding to incoming communications from customers through verbal and written channels.
· Engaging with customers to resolve issues using written communication exclusively.
Qualifications
· A minimum of one year of experience in technical support or troubleshooting.
· Proficiency in handling voice, chat, text, email, and other non-verbal communication platforms.
· Strong understanding of various tech support systems and excellent problem-solving abilities.
· Capability to connect with customers through both verbal and written communication.
· Exceptional written communication skills, including grammar and spelling.
· Intermediate computer proficiency.
· Strong leadership qualities and cognitive skills, including decision-making and problem-solving.
What to Expect
· A commitment to your career and professional development.
· An inclusive culture that encourages community involvement and giving back.
· A global team of curious lifelong learners guided by our company values.
· A competitive base salary along with meal allowances, performance bonuses, and a range of benefits that may pleasantly surprise you.
Additional Insights About Your Role
We are dedicated to ensuring you possess the skills and support necessary for success throughout your career. From your initial training day to ongoing personalized coaching and access to thousands of free courses, we prioritize your growth. Your caring and supportive nature will shine as you assist customers, and our TTEC community is here to support you as one dynamic, global family.
You will report to the Team Lead and play a crucial role in enhancing the customer experience and contributing to the overall success of the team.
-
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoBilingual Customer Support Specialist – English – SpanishJoin TTEC and become a vital part of our mission to enhance customer experiences. As a Bilingual Customer Support Specialist – Spanish-English, you will play a key role in connecting with customers and providing them with exceptional service. What You'll Be DoingAre you passionate about assisting...
-
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoBilingual Customer Support Specialist – English-Spanish Elevate your career with TTEC's esteemed employment environment. As a Bilingual Customer Support Specialist – Spanish-English, you will play a crucial role in enhancing customer interactions. Key Responsibilities Are you enthusiastic about technology and assisting others? In this position,...
-
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoBilingual Customer Support Specialist – English – SpanishJoin TTEC and be a part of a team that values your contributions and fosters your career growth. As a Bilingual Customer Support Specialist – Spanish-English, you will play a crucial role in enhancing customer satisfaction in Bogota, Colombia.What You'll Be DoingAre you passionate about assisting...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Customer Support SpecialistThis is a remote position with BruntWork, a growing software company providing specialized solutions to home health and home care agencies across the United States.Job SummaryWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team. As a key member of our customer support team, you...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Customer Support SpecialistThis is a remote position with a growing software company that provides specialized solutions to home health and home care agencies across the United States.Job SummaryWe are seeking a highly skilled and bilingual Customer Support Specialist to join our team. As a key member of our support team, you will be...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoBilingual Customer Support SpecialistThis is a remote position with a growing software company that provides specialized solutions to home health and home care agencies across the United States.About the RoleAs a Customer Support Specialist, you will become an expert on the company's software platform and use your specialized knowledge to help home health...
-
Bilingual Client Service Agent – English-Spanish
hace 2 meses
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoBilingual Customer Support Specialist – English – Spanish Join TTEC and be a part of a team that values your contributions and supports your career growth. As a Bilingual Customer Support Specialist – Spanish-English, you will play a vital role in enhancing customer satisfaction in Bogota, Colombia. What You'll Be Doing Are you passionate about...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoJob Title: Bilingual Customer Support SpecialistThis is a remote position with a growing software company that provides specialized solutions to home health and home care agencies across the United States.About the RoleAs a Customer Support Specialist, you will become an expert on the company's software platform and use your specialized knowledge to help...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoBilingual Customer Support SpecialistThis is a remote position with a growing software company that provides specialized solutions to home health and home care agencies across the United States.The company's platform handles critical functions like billing, payroll, scheduling, and creating patient visits to help these agencies run efficiently and...
-
Bilingual Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoUnlock Your Potential as a Bilingual Customer Service RepresentativeAre you passionate about helping others and delivering exceptional customer experiences? Do you have a flair for languages and a knack for problem-solving? We're seeking a talented Bilingual Customer Service Representative to join our team in Bogotá, Colombia!As a Bilingual Customer Service...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoBilingual Customer Support SpecialistThis is a remote position with a growing software company that provides specialized solutions to home health and home care agencies across the United States.The company's platform handles critical functions like billing, payroll, scheduling, and creating patient visits to help these agencies run efficiently and...
-
Bilingual Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Customer Support SpecialistThis is a remote position that requires excellent communication skills and a passion for helping home health businesses operate efficiently.Key Responsibilities:Handle inbound calls and emails from home health agencies using the softwareProvide tailored advice and support drawing on your expertiseContinually...
-
Customer Service Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoCustomer Service Representative - English-Spanish BogotáAt TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - English-Spanish Bogotá, you'll play a vital role in helping customers resolve their issues and providing them with a positive experience. Key Responsibilities: Answer incoming communications...
-
Bilingual Customer Service Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Customer Service RepresentativeJob Description:We are seeking a highly skilled and multilingual customer service representative to join our team at BruntWork. As a bilingual customer service representative, you will be responsible for handling inbound customer calls, providing support through online chat, email, and video calls, and...
-
IT Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual IT Support SpecialistWe are seeking a highly skilled and bilingual IT Support Specialist to join our team at BruntWork. As a key member of our IT department, you will be responsible for providing top-notch technical support and troubleshooting for our organization's IT infrastructure, with a focus on Windows, Microsoft 365, SharePoint,...
-
Bilingual Settlement Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Settlement SpecialistJob Description:This is a remote position that requires a Bilingual Settlement Specialist to work with clients and insurance companies to facilitate the settlement process. The ideal candidate will have excellent communication skills in both English and Spanish, both written and verbal, and be proficient in...
-
Bilingual Settlement Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo{"h1": "Settlements Specialist", "p": "We are seeking a highly skilled Settlements Specialist to join our team at BruntWork. As a Settlements Specialist, you will be responsible for receiving settlement breakdown information from attorneys, logging and following up on settlement releases, preparing settlement documents, and calculating client settlement...
-
IT Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual IT Support SpecialistWe are seeking a highly skilled and bilingual IT Support Specialist to join our team at BruntWork. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our Windows and Microsoft 365 infrastructure, as well as SharePoint and Teams environments.Key...
-
Bilingual Customer Service Representative
hace 4 semanas
Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoBilingual Customer Service Representative OpportunityWe are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team in Bogotá, Colombia. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer expectations.Key...
-
Customer Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completoJob TitleCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Amadeus. As a key member of our Customer Care Center, you will provide functional and technical support to our customers, ensuring they receive the highest level of service.Key ResponsibilitiesProvide technical support to customers via phone,...