Senior Business Development Director

hace 6 días

Bogotá, Bogotá D.E., Colombia Publicis Groupe Holdings B.V A tiempo completo

Overview

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.

We are seeking a Senior Business Development Director to join our sales team in Colombia reporting directly to the Senior Director, Sales - ROLA. This pivotal role will play a crucial part in maintaining and nurturing our current business relationships while driving the renewal of existing accounts with a focus on our Media, Advertising, and Data platforms.

The successful candidate will be instrumental in ensuring the continued success and satisfaction of our valued clients by cultivating and strengthening relationships with assigned accounts, promoting awareness of Epsilon's solutions and fostering long-term partnerships.

Key Responsibilities

  • Cultivate and strengthen relationships with assigned accounts, promoting awareness of Epsilon's solutions and fostering long-term partnerships.
  • Collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how Epsilon's offerings can effectively meet their needs.
  • Drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements.
  • Serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency.
  • Lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery.
  • Proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships.
  • Work closely with our internal Customer Success and Operations teams to promptly address customer inquiries and resolve issues, ensuring a seamless experience for our clients.

About You

We are looking for a results-driven professional with a proven track record of successfully managing a diverse portfolio of accounts, delivering exceptional customer service and driving business growth. The ideal candidate will possess:

  • 5 years' experience selling Advertising and/or Marketing technology products, preferably at multinational or leading national companies.
  • Demonstrated ability to cultivate and strengthen relationships with key stakeholders, promoting awareness of Epsilon's solutions and fostering long-term partnerships.
  • Strong communication skills, adept at conveying complex ideas and building rapport with clients and internal teams.
  • Highly collaborative and team-oriented, excelling in fast-paced, cross-functional environments.
  • Self-motivated and results-driven, with a focus on surpassing performance targets.
  • Proficient in English for business discussions and correspondence at an intermediate level.

Bonus Points

Experience with CRM software is advantageous, showcasing efficiency and technology utilization.

Perks and Benefits

We offer a comprehensive package of perks and benefits to support your well-being, including:

  • Time to Recharge: 15 days of holidays, LATAM rest week at the end of the year, flex-Fridays (working until noon every other week).
  • Family Well-Being: Parental/new child benefits.
  • Extra Perks: Hybrid work scheme, medical insurance, language training (English and/or Portuguese), professional development, employee recognition, health awareness benefits, home internet fee.

Evaluate Your Fit

We're committed to empowering our employees to succeed and thrive. If you're passionate about delivering exceptional customer experiences, driving business growth, and cultivating long-term partnerships, this may be the perfect opportunity for you. Estimated salary: $120,000 USD per annum, commensurate with qualifications and experience.

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