Customer Service Communication Specialist

hace 1 mes


Cali, Valle del Cauca, Colombia Interpretia A tiempo completo

Job Title: Customer Service Communication Specialist

About Us:

At Interpretia, we are dedicated to delivering exceptional service to millions of customers worldwide. We are a remote company that values professionalism, high-performance culture, and friendly workplace environment.

Job Description:

A customer service communication specialist is responsible for handling various types of calls, including emergencies, accident reports, insurance claims, and government program interviews. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the capacity to work independently in a quiet workspace with high-speed internet access.

Key Responsibilities:

  • Diagnose and resolve customer problems via voice support
  • Communicate effectively with customers, peers, and management
  • Coordinate tasks efficiently to contribute to a high-performance workplace culture

Requirements:

  • High school diploma or equivalent
  • Advanced English proficiency (level C1 or higher)
  • High-speed internet access with minimum 10 Mbps speed
  • Quiet workspace with minimal distractions

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience



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