Customer Experience Associate
hace 2 meses
About the Role:
As a Customer Service Representative at TaskUs, you will be an integral part of our team, providing exceptional customer experiences through various communication channels. This exciting opportunity allows you to utilize your bilingual skills to support our clients in a fast-paced, dynamic environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat with accurate and timely resolutions.
- Ensure Good Customer Satisfaction and Experience by adhering to Quality Guidelines set by our clients.
- Work collaboratively with the team to achieve customer service goals and objectives.
Requirements:
- Advanced English level with strong verbal and written communication skills.
- Full-time availability with a minimum of 44 hours per week.
What We Offer:
- A competitive salary package with opportunities for growth and bonuses.
- A comprehensive benefits package, including prepaid medicine, dental plan, and life insurance.
- 2 days off per week and a birthday leave.
Our Culture:
We pride ourselves on our People First culture, where employee well-being and development are our top priorities. Join us in creating a positive impact on our community and take your career to the next level.
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