Customer Service Representative English Cali

hace 1 mes


Cali, Valle del Cauca, Colombia TaskUs A tiempo completo

About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Cali. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities

  • Provide accurate and timely responses to customer inquiries via phone, email, and live chat.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Work collaboratively with the team to achieve customer satisfaction and experience goals.
  • Meet or exceed performance metrics and quality standards.

Requirements

  • Advanced English language skills, with strong verbal and written communication and comprehension skills.
  • Full-time availability, with a minimum of 48 hours per week.
  • Reside in Cali, Palmira, Yumbo, or Jamundí.

What We Offer

  • Prepaid medicine for you and your family.
  • Dental plan.
  • Life insurance.
  • Wellness programs.
  • People-first culture.
  • 2 days off per week.
  • Birthday leave.
  • Competitive salary and bonuses.
  • Growth opportunities.
  • Door-to-door transportation.

How We Partner to Protect You

We at TaskUs are committed to providing equal access to opportunities and ensuring a safe and respectful work environment. If you need reasonable accommodations during the hiring process, please let us know.



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