Customer Support Specialist for Colombian Market

hace 1 semana


Cali, Valle del Cauca, Colombia Gps Trackit A tiempo completo

Company Overview


Gps Trackit is a high-growth technology company dedicated to delivering exceptional services. We prioritize innovation, employee growth, and customer satisfaction.


About the Role


We are seeking a skilled Customer Support Specialist to join our team in Colombia. As a key member of our After-Hours support team, you will provide top-notch assistance to customers facing issues requiring timely resolution. Your strong communication skills and problem-solving abilities will be instrumental in ensuring customer satisfaction and maintaining high-quality standards in our service.


Key Responsibilities



  • Process replacement/exchange/RMA orders efficiently.
  • Verify product installations and troubleshoot GPS problems.
  • Address ELD questions and software-related concerns.
  • Handle invoice and general account inquiries.
  • Perform deactivation of accounts and units as required.

Requirements


To succeed in this role, you should have:



  • A minimum of six months experience in bilingual customer service.
  • A C1 or C2 level of English proficiency.

Benefits and Opportunities


As a valued member of our team, you can expect:



  • An indefinite term contract offering stability and security.
  • An after-hour schedule allowing for flexibility.
  • Remote work modality for enhanced work-life balance.
  • Access to corporate benefits, including life and health insurance coverage.
  • Options for professional growth and development within the company.
  • Corporate discounts and pet-friendly office environment.

The estimated salary for this position is $550-$650 per month, based on the location and industry standards. If you're passionate about delivering exceptional customer experiences and growing with a dynamic company, apply now



  • Cali, Valle del Cauca, Colombia Supportyourapp A tiempo completo

    We are seeking a highly skilled Customer Support Specialist to join our team at SupportYourApp. As a tech-savvy individual with excellent communication skills, you will provide exceptional support to customers via chat and email, building positive relationships and ensuring seamless issue resolution.Key Responsibilities:Deliver top-notch customer service...


  • Cali, Valle del Cauca, Colombia SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp.Key Responsibilities:Provide top-notch customer support via chats and emailsBuild...


  • Cali, Valle del Cauca, Colombia Tele Support Outsourcing S.A.S. A tiempo completo

    We are seeking a motivated and efficient individual to fill a customer service agent position with our company, Tele Support Outsourcing S.A.S. This role is ideal for those who enjoy interacting with customers and have strong communication skills.Job DescriptionIn this role, you will be responsible for managing incoming calls in a timely manner and following...


  • Cali, Valle del Cauca, Colombia Supportyourapp Inc. A tiempo completo

    Unlock Your PotentialAs a Technical Support Specialist at SupportYourApp, you will have the opportunity to work with a diverse team and clients from around the world. Your role will be to provide exceptional customer support and troubleshooting for online course teams and instructors. You will be responsible for applying the latest customer happiness...


  • Cali, Valle del Cauca, Colombia Fortinet A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Fortinet. The successful candidate will be responsible for providing technical support to our customers, assisting in qualifying sales leads from a technical standpoint, and being the main technical resource on sales calls.Key ResponsibilitiesPre-sales: Assist in...


  • Cali, Valle del Cauca, Colombia HEALTH PRIME INTL LLC A tiempo completo

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at HEALTH PRIME INTL LLC. The ideal candidate will have a strong background in technical support and systems maintenance, with excellent communication and problem-solving skills.Key Responsibilities:Provide technical support and...


  • Cali, Valle del Cauca, Colombia Supportyourapp A tiempo completo

    Unlock Your Potential with SupportYourAppAre you passionate about delivering exceptional customer experiences and troubleshooting technical issues? Join our team as a Global Technical Support Specialist and thrive in a multicultural and multilingual environment.As a Global Technical Support Specialist, you will be responsible for providing top-notch support...


  • Cali, Valle del Cauca, Colombia Interpretia A tiempo completo

    Job Title: Customer Service Communication SpecialistAbout Us:At Interpretia, we are dedicated to delivering exceptional service to millions of customers worldwide. We are a remote company that values professionalism, high-performance culture, and friendly workplace environment.Job Description:A customer service communication specialist is responsible for...


  • Cali, Valle del Cauca, Colombia Fortinet A tiempo completo

    Job SummaryAs a Technical Support Specialist at Fortinet, you will be responsible for providing technical expertise to customers and internal teams. This role requires a strong understanding of cybersecurity frameworks, networking technologies, and authentication protocols. The ideal candidate will have experience in pre-sales, sales, and post-sales support,...

  • Customer Support Liaison

    hace 2 semanas


    Cali, Valle del Cauca, Colombia SupportYourApp A tiempo completo

    About the RoleAs a Customer Support Consultant at SupportYourApp, you will be a vital part of our team, providing exceptional support to our clients worldwide.Key ResponsibilitiesDeliver top-notch customer support via various communication channels.Build strong relationships with customers, ensuring their needs are met and exceeded.Meet and exceed team...


  • Cali, Valle del Cauca, Colombia SupportYourApp Inc. A tiempo completo

    About the Role:We are seeking a skilled Technical Support Consultant to join our SupportYourApp team. As a Technical Support Consultant, you will play a crucial role in delivering exceptional customer support and troubleshooting services to our online course teams and instructors.Key Responsibilities:Provide timely and effective customer support via various...

  • Support Specialist

    hace 1 mes


    Cali, Valle del Cauca, Colombia beBee Professionals A tiempo completo

    Job OpportunitybeBee Professionals is seeking a highly skilled Support Specialist to join our team in Cali. The successful candidate will be responsible for providing administrative support, including scheduling meetings, managing emails, and other clerical tasks. The ideal candidate should have excellent organizational and communication skills, as well as a...


  • Cali, Valle del Cauca, Colombia Buscojobs Colombia A tiempo completo

    Immerse yourself in a dynamic environment as a Customer Support ConsultantSalary COP 40,000,000 - 80,000,000 per year.A passionate advocate for the tech world, you will have the chance to be part of the leading SaaS, Software, or Hardware solutions globally. This role offers a unique opportunity to thrive in a multicultural and multilingual setting while...


  • Cali, Valle del Cauca, Colombia Bairesdev A tiempo completo

    Campaign Specialist for PerformanceAt BairesDev, we're on the hunt for a talented Campaign Specialist for Performance to join our team. As a key player in our Pilot program, you'll ensure timely updates and meticulous analysis of Pilot Scoring sheet data. Your mission will involve resolving and prioritizing tasks to maintain seamless operational flow. By...

  • Tech Support Expert

    hace 3 semanas


    Cali, Valle del Cauca, Colombia SupportYourApp A tiempo completo

    Customer Support Role OverviewWe are seeking a skilled Cross-Cultural Customer Support Specialist to join our global team.The ideal candidate will have excellent English communication skills and experience in customer support.Key Responsibilities:Provide top-notch customer support via chats and emailsBuild strong relationships with customers and meet team...

  • Brand Support Specialist

    hace 3 semanas


    Cali, Valle del Cauca, Colombia Kenvue A tiempo completo

    At Kenvue, we are seeking a talented Brand Support Specialist to provide critical support to campaign execution and monitoring, as well as process or product innovation throughout the year.Main Responsibilities:Update brand critical metrics and provide reliable records for analysis.Track and analyze key information regarding clients or external...


  • Cali, Valle del Cauca, Colombia Gps Trackit A tiempo completo

    About Gps Trackit: A high-growth SaaS company focused on mid-market solutions with a rapidly growing team.We are seeking a highly skilled Digital Content Specialist to join our marketing team. The ideal candidate will have a strong background in design and digital content creation, with hands-on experience in email and graphic design. This individual will...


  • Cali, Valle del Cauca, Colombia Kenvue A tiempo completo

    About the RoleKenvue is seeking a talented Brand Support Specialist to join our team. As a key member of our brand management team, you will provide critical support to campaign execution and monitoring, process or product innovation, and brand planning.Key ResponsibilitiesUpdate brand critical metrics and provide reliable records for analysis by...


  • Cali, Valle del Cauca, Colombia Buscojobs Colombia A tiempo completo

    Job OpportunityWe are seeking a highly skilled Bioeconomy Specialist to join our team in Colombia. The successful candidate will play a crucial role in promoting the sustainable use of natural capital and fostering a low-carbon economy.About the RoleThe Bioeconomy Specialist will provide technical support to GGGI and the Valle del Cauca Governorate,...


  • Cali, Valle del Cauca, Colombia TaskUs A tiempo completo

    About UsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Our CultureWe prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a...