Customer Service Representative Specialist

hace 6 días


Cali, Valle del Cauca, Colombia TaskUs A tiempo completo
About Us

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.

Our Culture

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

About The Role

As a Customer Service Representative, you will be responsible for providing accurate and timely responses for inquiries coming through email and live chat support channels. You will receive inbound and/or place outbound calls and strive for Good Customer Satisfaction and Experience.

Requirements
  • Advanced English level: strong verbal and written communication and comprehension skills.
  • Full time availability, 48 hours per week.
  • Live in Cali, Palmira, Yumbo or Jamundí.
What We Offer

We offer a range of benefits, including:

  • Prepaid medicine 100% for you, 50% for 2 members of your family.
  • Dental plan.
  • Life insurance.
  • Wellness programs.
  • People 1st culture.
  • 2 days off.
  • Birthday leave.
  • Competitive salary + bonuses.
  • Growth opportunities.
  • Door to door transportation in limited hours.
Estimated Salary: $450 - $550 USD per month

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