Cloud Service Delivery Lead

hace 3 semanas


Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

We are seeking a seasoned professional to lead our team in delivering cutting-edge Salesforce solutions to our clients. As a Cloud Service Delivery Lead, you will play a pivotal role in shaping the future of our company by overseeing the successful implementation of large-scale enterprise projects.

About NeuraFlash

At NeuraFlash, we pride ourselves on being a leading provider of innovative technology solutions. Our team is comprised of talented individuals who share a passion for pushing the boundaries of what is possible with Salesforce. We are committed to delivering exceptional results and fostering a culture of excellence, innovation, and collaboration.

Job Description

The ideal candidate will have extensive experience in managing complex software development lifecycle (SDLC) projects, as well as a deep understanding of Salesforce administration and customization. You will be responsible for leading cross-functional teams, ensuring timely delivery, and maintaining high-quality standards throughout the project life cycle.

You will work closely with our customers to understand their business requirements, identify areas for process improvement, and develop tailored solutions using Salesforce's declarative configuration capabilities. Your expertise in designing and implementing Service Cloud solutions will enable our clients to streamline their customer service operations, improve efficiency, and enhance customer satisfaction.

  • Leverage your technical skills to configure Salesforce Field Service Cloud solutions, ensuring seamless integration with existing systems.
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams to ensure effective communication and collaboration.
  • Conduct thorough business process reviews to identify areas for improvement and implement optimized solutions using Salesforce best practices.
  • Mentor junior team members, providing guidance and support to help them grow professionally and personally.
Requirements

To succeed in this role, you must possess:

  • Minimum 3+ years of experience in a similar leadership position, with a proven track record of managing large-scale projects and delivering results under tight deadlines.
  • 2+ years of experience working with Salesforce, with a focus on Service Cloud and Sales Cloud configurations.
  • Deep knowledge of Salesforce administration, Apex, VisualForce, and Web Services.
  • Experience in leading Enterprise Service Cloud projects, including ground-up Field Service and Sales Cloud deployments.
Preferred Skills

We welcome candidates with the following skills:

  • Expertise in Communities and Wave Analytics.
  • Familiarity with AI-powered tools and platforms.
  • Proficiency in Agile project management methodologies.
  • A minimum of one current Salesforce certification (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder).
Salary Information

The estimated annual salary for this position is $120,000-$150,000, depending on qualifications and experience.



  • Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    We are seeking a highly skilled Cloud Service Delivery Lead - Salesforce to join our incredible team at NeuraFlash. With this role, you will be responsible for overseeing the delivery of innovative Salesforce solutions to our clients.Key Responsibilities:Facilitate business process reviews to identify customer requirements and processesTranslate customer...


  • Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    Job OverviewWe are seeking an experienced Cloud Service Delivery Specialist to join our team at NeuraFlash. This role will involve working closely with our customers to deliver high-quality Service Cloud solutions.Key ResponsibilitiesWork with customers to define project requirements and propose tailored solutionsArchitect and implement best-in-class Service...


  • Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    Job Overview:We are seeking a seasoned Senior IT Service Delivery Lead to join our team at Endava. This is a fantastic opportunity for an experienced professional to take on a key leadership role and make a significant impact on the delivery of our IT services.About the Role:In this critical position, you will be responsible for ensuring the successful...

  • Service Delivery Director

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    We are seeking a seasoned Service Delivery Manager to lead our client-facing teams in delivering high-quality IT services.About EndavaEndava is a global company that harnesses technology to drive meaningful change. We combine world-class engineering, industry expertise, and a people-centric mindset to create dynamic platforms and intelligent digital...


  • Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    **Job Title:** Expert SAP Technical Service LeadSAP SE is seeking an accomplished SAP Professional with a technical background to join our team as a Technical Service Manager. The successful candidate will be instrumental in delivering high-quality technical managed services, supporting Rise with SAP customers in their SAP S/4HANA Private Cloud adoption...


  • Bogotá, Bogotá D.E., Colombia Amazon A tiempo completo

    Lead AWS Cloud Services ProfessionalAt Amazon Web Services, we're seeking a highly skilled Engagement Manager to lead our team of consultants and partners in delivering exceptional cloud solutions. As a key member of our Professional Services organization, you'll be responsible for managing and executing large-scale engagements that drive business outcomes...


  • Bogotá, Bogotá D.E., Colombia Softwareone Deutschland Gmbh A tiempo completo

    At Softwareone Deutschland Gmbh, we are passionate about delivering exceptional customer happiness. As a key member of our team, you will play a vital role in ensuring the smooth operation of our helpdesk services.Company OverviewWe are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700...

  • Service Delivery Director

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completo

    Service Delivery DirectorWe are seeking an experienced Service Delivery Director to join our team in Endava Limited. In this role, you will be responsible for ensuring the delivery of our services to our clients and from our clients to their customers.Key Responsibilities:Develop client relationships and contractual management by actively participating in...


  • Bogotá, Bogotá D.E., Colombia Softwareone Deutschland Gmbh A tiempo completo

    Why Choose Softwareone Deutschland Gmbh?We prioritize delivering exceptional results for our customers, the business, and our employees. Our team is passionate about providing Customer Happiness and achieving remarkable outcomes.A Supportive Work EnvironmentOur leaders empower their teams, fostering a culture that prioritizes Employee Happiness. We operate...


  • Bogotá, Bogotá D.E., Colombia MANN+HUMMEL GmbH A tiempo completo

    Job SummaryMANN+HUMMEL GmbH, a leading expert in filtration solutions, seeks an experienced Customer Service Delivery Specialist to oversee order fulfillment and customer relationships across North and South America, Central America, and the Caribbean. As a key member of our team, you will ensure seamless delivery processes, provide commercial guidance to...


  • Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    Gain full access to exclusive job listings from leading companies worldwide.Verified, High-Quality Jobs Only No ads, scams, or junk-just genuine opportunities.Explore thousands of open positions tailored to your lifestyle, including flexible remote jobs.Exclusive Resume Review Receive expert feedback with personalized suggestions to enhance your resume.About...


  • Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completo

    Job DescriptionWe are seeking an experienced IT Service Delivery Specialist to oversee the resolution of IT incidents, ensuring minimal disruption to business operations. As part of our team, you will be responsible for coordinating with various teams, investigating root causes, and implementing corrective actions to prevent future incidents.This role...


  • Bogotá, Bogotá D.E., Colombia Sapiens International A tiempo completo

    Job OverviewSapiens International, a leading provider of software solutions for the financial services industry, is seeking a highly skilled Financial Services Delivery Manager to join our team. As a key member of our delivery organization, you will be responsible for ensuring the successful establishment and continuous delivery of services to our...


  • Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completo

    Overview\We are a leading technology company, harnessing innovation to drive meaningful change. Our teams combine world-class engineering with industry expertise and a people-centric mindset to create dynamic platforms and intelligent digital experiences.\Job Summary\We are seeking an experienced Incident Manager to oversee the resolution of IT incidents,...


  • Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    **Job Summary**As a Service Delivery Manager at Endava, you will be responsible for ensuring the delivery of our services to our clients and from our clients to their customers. Your primary goal will be to define and shape the best processes and tools for the client to maintain and increase a product's value and manage the relationship between the client...


  • Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    Job Description:We are seeking an experienced SAP Professional to fill the role of Technical Service Manager in our Bogota, Colombia office.About the Job:This is a unique opportunity for a highly skilled and motivated individual to join our team as a Technical Service Manager. As a key member of our team, you will be responsible for delivering high-quality...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    About ScotiabankScotiabank is a leading global bank that values innovation and technology. Our company overview reflects our commitment to excellence and customer satisfaction.About the RoleWe are seeking a highly skilled Cloud Engineer to join our team. As a key member of our Modern Apps Platform Engineering team, you will be responsible for creating...


  • Bogotá, Bogotá D.E., Colombia Teletech Holdings, Inc. A tiempo completo

    Job OverviewWe are seeking an experienced Service Delivery Team Manager to lead our team in Barranquilla, Colombia. As a key member of our team, you will be responsible for coaching and mentoring associates, ensuring the achievement of company and client goals.ResponsibilitiesCultivate a high-performing team by providing coaching and feedback, recognizing...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Company OverviewIngepsy is a Microsoft Gold Partner and a leader in Microsoft software implementations for medium to large organizations. We provide our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365...


  • Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completo

    Job OverviewWe are seeking a highly skilled Service Delivery Specialist to join our team at Endava Limited. This role involves overseeing the resolution of IT incidents, ensuring minimal disruption to business operations.About UsAt Endava Limited, we harness technology to drive meaningful change. Our mission is to combine world-class engineering, industry...