Cloud Service Delivery Specialist
hace 3 días
We are seeking an experienced Cloud Service Delivery Specialist to join our team at NeuraFlash. This role will involve working closely with our customers to deliver high-quality Service Cloud solutions.
Key Responsibilities- Work with customers to define project requirements and propose tailored solutions
- Architect and implement best-in-class Service Cloud implementations using Salesforce Platform tools such as Process Builder and Visual Flows
- Configure Salesforce Solutions to meet customer needs
- Partner with our Artificial Intelligence team to create innovative Salesforce solutions
- Stay up-to-date with the latest Salesforce features and major launches
- 2+ years of project experience in a hands-on role
- 1+ year of experience with Salesforce in development or configuration capacity
- Understanding of Customer Service and Field Service Business Operations with experience solving complex use cases
- Solid understanding of Salesforce Platform architecture
- Experience building Custom Applications, Lightning Experience, and SLAs/Entitlement Processes within Salesforce
- Understanding of Release Management, Application Lifecycle Management, and Development Lifecycle best practices
- Salesforce Certifications (Service Cloud, Experience Cloud, Sales Cloud, or Field Service Consultant)
- BS in Computer Science, Mathematics, Engineering, or similar technical degree
- Attention to detail and strong communication skills
- Opportunity to work with a talented team and exciting customers
- Professional growth and development opportunities
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