Cloud Service Delivery Specialist

hace 3 días


Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo
Job Overview

We are seeking an experienced Cloud Service Delivery Specialist to join our team at NeuraFlash. This role will involve working closely with our customers to deliver high-quality Service Cloud solutions.

Key Responsibilities
  • Work with customers to define project requirements and propose tailored solutions
  • Architect and implement best-in-class Service Cloud implementations using Salesforce Platform tools such as Process Builder and Visual Flows
  • Configure Salesforce Solutions to meet customer needs
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions
  • Stay up-to-date with the latest Salesforce features and major launches
Requirements
  • 2+ years of project experience in a hands-on role
  • 1+ year of experience with Salesforce in development or configuration capacity
  • Understanding of Customer Service and Field Service Business Operations with experience solving complex use cases
  • Solid understanding of Salesforce Platform architecture
  • Experience building Custom Applications, Lightning Experience, and SLAs/Entitlement Processes within Salesforce
  • Understanding of Release Management, Application Lifecycle Management, and Development Lifecycle best practices
Preferred Skills
  • Salesforce Certifications (Service Cloud, Experience Cloud, Sales Cloud, or Field Service Consultant)
  • BS in Computer Science, Mathematics, Engineering, or similar technical degree
  • Attention to detail and strong communication skills
Estimated Salary: $120,000 - $150,000 per yearAdditional Benefits
  • Opportunity to work with a talented team and exciting customers
  • Professional growth and development opportunities


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