Customer Relationship Associate – LAC

hace 2 semanas

Bogotá, Bogotá D.E., Colombia TD SYNNEX Colombia LTDA A tiempo completo

About the Position:

In this role, you will drive revenue and profit objectives by managing a designated customer portfolio from an internal sales perspective. You will cultivate valuable customer relationships through effective order processing and adept handling of client inquiries.

Your Responsibilities:

  • Oversee comprehensive order management, which includes placing orders, ensuring the release of any holds, and providing customers with tracking details upon shipment (25%)
  • Actively reach out to and develop a specific account base while seeking new business opportunities to meet growth and profitability goals (25%)
  • Enhance customer satisfaction by responding to all requests for quotes, bids, and orders through various communication channels (phone, email, instant messaging, fax) (10%)
  • Proactively present TD SYNNEX's value-added services, including the TD SYNNEX Reserve Program and Configuration Services, as needed (10%)
  • Leverage your expertise to effectively negotiate TD gross margin through up-selling and cross-selling initiatives (5%)
  • Foster and strengthen relationships with all TD SYNNEX departments and vendor representatives to serve as a liaison for the customer (5%)
  • Gather competitive, market, and pricing insights and relay feedback to relevant stakeholders (5%)
  • Participate in all required vendor training sessions, lunch and learns, and seminars (5%)
  • Provide support to other sales teams when necessary (5%)
  • Offer team leadership by acting as a subject matter expert (5%)
  • Carry out additional responsibilities as assigned
  • Adhere to attendance and punctuality standards

Educational Requirements:

  • High school diploma
  • College or University degree in Sales/Marketing

Experience Required:

  • 3 years in the industry or 5+ years of sales experience
  • 5 years in the IT sector

Additional Qualifications:

  • Familiarity with Software/Hardware/Networking products
  • Proficient in Windows, Office Suite applications, and CRM tools

What We Offer:

  • Elective Benefits: Our programs are tailored to meet your lifestyle needs.
  • Career Development: Accelerate your professional journey with structured leadership and development programs, along with numerous on-demand courses.
  • Well-Being Initiatives: Enhance your financial, physical, and mental health through various seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: We celebrate every voice and believe that our diverse workforce is key to our success. Join us in fostering an inclusive environment.
  • Global Networking: Connect with new colleagues through our onboarding program within your first month.
  • Community Engagement: Get involved in internal, peer-led communities and activities, including business resource groups and local volunteering opportunities.

Note: If you do not meet every requirement, we still encourage you to apply. At TD SYNNEX, we are proud to be recognized as a great workplace and a leader in promoting diversity, equity, and inclusion. If you are enthusiastic about joining our team and believe you would be a good fit, we welcome your application.

  • Inside Sales Associate

    hace 3 días

    Bogotá, Bogotá D.E., Colombia TD SYNNEX Colombia LTDA A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Inside Sales Associate to join our team at TD SYNNEX Colombia LTDA. As an Inside Sales Associate, you will be responsible for managing a customer base from an inside sales standpoint, developing profitable customer relationships, and achieving revenue and gross profit dollar targets.Key...

  • Customer Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Expeditors A tiempo completo

    Company Overview "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder As a leading Fortune 500 enterprise, Expeditors employs over 18,000 skilled professionals in a global network of more than 300 locations across six continents. We cater to the increasingly complex demands of international trade...

  • Client Relationship Specialist

    hace 5 días

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Account Manager to join our team at Emapta. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring customer satisfaction.Key ResponsibilitiesClient Relationship Management: Develop and maintain strong...

  • Client Relationship Manager

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Cipher Industries A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Client Relationship Manager to join our team at Cipher Industries. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer service.Key ResponsibilitiesClient...

  • Customer Relationship Sales Agent

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sur A tiempo completo

    About the RoleSur is on the lookout for a skilled Inbound Sales Representative to enhance our team in the sports coaching sector.Key Responsibilities:Initiate calls and conduct follow-ups with leads generated from inquiries.Employ the Sales Talk Track Guide to actively engage, establish rapport, and foster a purchasing environment that resonates with the...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Idemia A tiempo completo

    Company OverviewWhile you may not recognize our name, our innovative solutions are part of your everyday life. Our goal is to enhance global safety through advanced identity technologies. We empower individuals worldwide to carry out essential activities—such as making payments, connecting with others, and traveling—both in physical and digital realms....

  • Inside Sales Associate

    hace 5 días

    Bogotá, Bogotá D.E., Colombia TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Inside Sales Associate to join our team at TD SYNNEX. As an Inside Sales Associate, you will be responsible for managing your customer base from an inside sales standpoint, developing profitable customer relationships through efficient order management and effective handling of customer...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Idemia A tiempo completo

    About UsWhile you may not recognize our name, our innovative solutions are likely a part of your daily life. Our goal is to enhance global safety through advanced identity technologies. We empower individuals worldwide to conduct essential activities—such as payments, connectivity, and travel—both in physical and digital realms, transforming their...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Idemia A tiempo completo

    Company OverviewWhile you may not recognize our name, our innovations and solutions are likely part of your daily life. Our goal is to enhance global safety through advanced identity technologies. Each day, we empower individuals worldwide to engage in essential activities—whether in the physical or digital realm—by making their experiences more secure...

  • Customer Service Representative

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Johnson And Johnson A tiempo completo

    About the Role:At Johnson & Johnson, we are committed to delivering exceptional customer experiences that drive business growth and customer loyalty. As a Customer Service Specialist, you will play a critical role in managing customer interactions, inquiries, and requests, ensuring timely and effective resolution of issues.Key Responsibilities:Manage...

  • Customer Success Associate

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    About Iron MountainAt Iron Mountain, we understand that effective work creates a positive impact for our clients, our team members, and the environment. We are looking for dedicated and intelligent individuals to join our team. Whether you are starting your career or seeking a new direction, we invite you to explore how you can enhance the impact of your...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia GfK A tiempo completo

    Position Overview At GfK, we empower consumers by providing them a platform to influence the products and services that shape their everyday lives. We are currently seeking a Client Manager to enhance our sales team in Colombia. As a Client Manager, your primary responsibilities will include: Acting as the main liaison and fostering enduring...

  • Technical Support Associate

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Publicis Re:Sources Global A tiempo completo

    Job SummaryPublicis Re:Sources Global is seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will play a critical role in managing all Data Center Infrastructure Management related activities to ensure maximum possible service availability and performance.Key ResponsibilitiesCollaborate with...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Position OverviewElevate Your Career: Explore the Account Manager Opportunity at EmaptaAre you prepared to enhance your professional journey in the vibrant realm of Customer Success? As an Account Manager at Emapta, you will play a pivotal role in managing client relationships, steering the team towards successful outcomes. Your daily activities will involve...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Position OverviewMaximize Your Career: Explore the Account Manager Opportunity at EmaptaAre you prepared to elevate your professional journey in the vibrant sector of Customer Success? As an Account Manager at Emapta, you will be at the forefront of client engagement, steering the team towards successful outcomes. Your daily responsibilities will involve...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Position OverviewMaximize Your Career: Explore the Account Manager Opportunity at EmaptaAre you ready to elevate your professional journey in the vibrant field of Customer Success? As an Account Manager at Emapta, you will play a pivotal role in managing client relationships, steering the team towards successful outcomes. Your daily activities will involve...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Unlock Your Career Potential: Explore the Account Manager Position at EmaptaAre you prepared to elevate your professional journey in the vibrant field of Customer Success? As an Account Manager at Emapta, you will serve as the central figure in managing client relationships, steering the team towards successful outcomes. Each day presents an opportunity to...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Elevate Your Career: Explore the Account Manager Position at EmaptaAre you prepared to enhance your professional journey in the vibrant realm of Customer Success? As an Account Manager at Emapta, you will take the lead in managing client relationships, steering the team towards successful outcomes. Each day will involve engaging with key client stakeholders,...

  • Client Relationship Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Elevate Your Career: Explore the Account Manager Position at EmaptaAre you prepared to enhance your professional journey in the vibrant realm of Customer Success? As an Account Manager at Emapta, you will play a pivotal role in managing client relationships, steering the team towards successful outcomes. Each day will involve engaging with essential client...

  • Customer Service Representative

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?What youll do as a Customer Service Associate?Respond to all...