Inside Sales Associate
hace 5 días
We are seeking a highly motivated and results-driven Inside Sales Associate to join our team at TD SYNNEX Colombia LTDA. As an Inside Sales Associate, you will be responsible for managing a customer base from an inside sales standpoint, developing profitable customer relationships, and achieving revenue and gross profit dollar targets.
Key Responsibilities- Order Management: Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping.
- Account Development: Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets.
- Customer Experience: Effectively manages customer experience by responding to all quotes, bids, and orders through multiple modes of communication.
- Value Added Services: Proactively discusses TD SYNNEX's value-added services, including TD SYNNEX Reserve Program, Configuration Services, and others as required.
- Negotiation and Upselling: Utilizes experience to effectively negotiate TD gross margin through up-selling and cross-selling opportunities.
- Relationship Building: Develops and enhances relationships with all TD SYNNEX departments, and vendor field representatives to act as a liaison on behalf of the customer.
- Market Intelligence: Accumulates competitive, market, and pricing information and provides feedback to the relevant parties.
- Training and Development: Attends all mandatory vendor training, lunch and learns, and seminars.
- Team Support: Backs up other sales teams when coverage is needed.
- Leadership: Provides team leadership by being a subject matter expert.
- Education: High school diploma, College or University degree in Sales/Marketing.
- Experience: 3 years in industry or 5+ years sales experience, 5 years in IT industry.
- Skills: Knowledge of Software/Hardware/Networking products, Knowledge of Windows, Office Suite applications, CRM tools.
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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