Empleos actuales relacionados con Client Relationship Manager - Bogotá, Bogotá D.E. - EMAPTA
-
Senior Relationship Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia EXANTE A tiempo completoAbout the RoleWe are expanding our global presence and seeking an experienced Senior Relationship Manager to join our team. As a key member of our sales organization, you will be responsible for building and maintaining relationships with high net worth individuals, private wealth management firms, and other private investors.ResponsibilitiesDevelop and...
-
Client Growth Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Aleph Group A tiempo completo{"h3": "Key Responsibilities", "ul": ["As a Client Growth Manager, you will be responsible for driving revenue growth and client satisfaction through effective sales strategies and account management.", "You will work closely with clients to understand their needs and develop tailored solutions to meet their goals.", "You will be responsible for acquiring...
-
Client Accounting Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia MRM A tiempo completoJob Title: Client Accounting ManagerAt MRM, we are seeking a highly skilled Client Accounting Manager to join our team. As a Client Accounting Manager, you will be responsible for overseeing all aspects of client accounting, including financial management, reporting, and client support services.Key Responsibilities:Manage all financial aspects of client...
-
Client Accounting Manager
hace 2 meses
Bogotá, Bogotá D.E., Colombia MRM A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Client Accounting Manager to join our team at MRM. As a key member of our financial services team, you will be responsible for overseeing all aspects of client accounting, including financial management, reporting, and client support services.Key ResponsibilitiesFinancial Management: Manage all...
-
CX and Relationship Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia DiDi Global A tiempo completoJob Overview:DiDi Global Inc. is a leading mobility technology platform offering a range of services across markets. We are seeking a skilled CX and Relationship Manager to join our team.This role involves building and maintaining relationships with BPOs and other areas within the company to ensure quality standards and customer experience satisfaction.Key...
-
Strategic Key Account Manager
hace 2 días
Bogotá, Bogotá D.E., Colombia Https:Www.Energyjobline.ComSitemap A tiempo completoRole OverviewGalderma is seeking a skilled Commercial Manager Retail to lead our Key Account & Client Management programs and policies, providing strategic direction to retain and strengthen client relationships. This role will inspire and lead the commercial team, promoting teamwork, core values, and driving business objectives. Main ResponsibilitiesDesign...
-
Client Account Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sofvio A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Sofvio. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sofvio A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Sofvio. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Responsibilities:Coordinate and ensure compliance with all phases of...
-
Client Account Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Sofvio A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Sofvio. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients, ensuring compliance with the guidelines of the respective countries...
-
Client Account Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled and experienced Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients, ensuring compliance with the guidelines of the...
-
Client Account Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sofvio A tiempo completo{"title": "Client Account Manager", "description": "At Sofvio, we are seeking a skilled Client Account Manager to join our team. This role is responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients, ensuring compliance with the guidelines of the respective countries and striving to...
-
Client Account Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sofvio A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Sofvio. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Account Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Torre A tiempo completoJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Torre. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.Key Responsibilities:Coordinate and ensure compliance with all phases...
-
Client Accounting Manager
hace 6 días
Bogotá, Bogotá D.E., Colombia MRM A tiempo completoJob Summary:The Client Accounting Manager will oversee all aspects of client accounting, including financial management, reporting, and client support services. This individual will lead and manage a small team of accounting professionals, ensuring the delivery of high-quality and timely services to our clients.Key Responsibilities:Manage all financial...
-
Strategic Account Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completoJob Title: Strategic Account ManagerAmadeus is seeking a highly experienced Strategic Account Manager to manage the account relationship with strategic Airline partners in the LATAM region, with a focus on the Brazilian market.The ideal candidate will have at least 10 years of related experience with Airline IT and Distribution or working with a vendor that...
Client Relationship Manager
hace 2 meses
Maximize Your Career: Explore the Account Manager Opportunity at Emapta
Are you prepared to elevate your professional journey in the vibrant sector of Customer Success? As an Account Manager at Emapta, you will be at the forefront of client engagement, steering the team towards successful outcomes. Your daily responsibilities will involve collaborating with essential client stakeholders, developing strategies that not only fulfill but surpass their expectations. If you are dedicated to transforming every customer interaction into a success story, this position is an ideal platform for your expertise. From resolving immediate challenges to crafting winning strategies, you will be the key player that converts client obstacles into achievements.
In this role, your primary duties will include:
- Fostering positive customer interactions and cultivating enduring relationships with clients.
- Addressing any challenges that arise to guarantee customer satisfaction with our offerings.
- Establishing connections with critical client personnel and stakeholders.
- Formulating action plans that align with clients' business objectives.
- Conducting regular meetings and performance reviews with clients to ensure satisfaction and a positive experience.
- Serving as the main point of contact for inquiries or issues and escalating matters as necessary.
- Ensuring compliance with contractual obligations and labor regulations for both the company and clients.
- Coordinating with various departments, including Growth, Marketing, Recruitment, Finance, Human Resources, IT, Customer Enablement, Customer Engagement, and Executive Management, to achieve account performance goals and address client concerns.
- Maintaining acceptable response times and resolution metrics as defined by management.
- Overseeing the seat allocation/utilization reporting.
- Leading initiatives for invoice accuracy by reviewing relevant datasets weekly to ensure 100% accuracy.
- Engaging in additional Growth Duties:
- Analyzing customer activity, anticipating needs, and enhancing customer satisfaction.
- Collaborating with Managers and the Growth Team in sales discussions with clients and prospects, acting as a subject matter expert for the region and occasionally managing deals.
- Participating in activities that contribute to the deepening of engagement with existing clients.
Qualifications
Essential Skills and Experience
To thrive in this position, you should possess:
- A minimum of 1 to 2 years of experience in Account or Client Management.
- The ability to collaborate effectively across functions to achieve shared goals.
- Exceptional written and verbal communication skills.
- Strong analytical and problem-solving abilities with meticulous attention to detail.
- Proficient computer skills, particularly with Microsoft Office applications.
- Familiarity with customer relationship management software; experience with Microsoft CRM is advantageous but not mandatory.
- A proven track record of engaging positively with customer management and key decision-makers.
What Emapta Offers
Benefits of Working with Us
- A 5-day work week promoting a balanced lifestyle.
- Provision of essential work tools: laptop, mouse, and headset.
- 20 days of vacation, plus 5 additional days that can be cashed out.
- Direct interaction with clients to build meaningful relationships.
- Opportunities for career advancement and professional growth.
- A diverse and supportive work environment where your contributions are appreciated.
- Access to prime office locations.
- Opportunities for upskilling through Emapta Academy.
- Prepaid medical benefits to support your health and well-being.
About Emapta
Emapta has been at the forefront of personalized outsourcing solutions since 2010, empowering businesses to thrive with tailored teams and seamless integration. Our commitment to excellence is evident in our state-of-the-art facilities, competitive compensation, and a nurturing work environment that fosters professional development. With a global client base and a talented workforce, Emapta continues to set industry benchmarks. We value your skills and support your career aspirations.
