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Customer Relationship Sales Agent
hace 2 meses
About the Role
Sur is on the lookout for a skilled Inbound Sales Representative to enhance our team in the sports coaching sector.
Key Responsibilities:
- Initiate calls and conduct follow-ups with leads generated from inquiries.
- Employ the Sales Talk Track Guide to actively engage, establish rapport, and foster a purchasing environment that resonates with the client's needs and preferences.
- Work collaboratively across departments to align clients with the most suitable coach based on insights gathered during the discovery phase.
- Handle any concerns or objections with professionalism and poise.
- Exhibit strong creative thinking and innovative problem-solving skills.
- Conduct courtesy follow-up calls post-initial lesson to collect feedback, promote package upgrades, and manage referrals.
- Collaborate effectively within small teams while also demonstrating the ability to work independently when necessary.
- Showcase high emotional intelligence and a readiness to receive coaching.
- Maintain a competitive spirit paired with a positive, curious, and kind demeanor.
- Proactively work to prevent customer churn and attrition.
- Deliver comprehensive customer care to ensure long-term success.
Qualifications:
- Demonstrated experience in sales, account management, customer success, or a related field.
- Advanced proficiency in English is essential.
- Ability to cultivate and sustain relationships to enhance customer experience and loyalty.
- Strong grasp of customer retention and engagement strategies.
- Exceptional communication and collaboration skills.
- Self-driven with the capability to meet tight deadlines in a dynamic environment.
- Eagerness to learn and adapt to new tools and technologies.
- Excellent written and verbal communication skills.
What We Offer:
- Competitive Salary Range: USD
- Contract Type: Independent Contractor
- Payment Schedule: Monthly
- Work Schedule: 5 days a week, including at least one weekend day, with two consecutive days off each week.
Please note that only applications submitted in English will be considered.
