Desktop Support Technician
hace 1 mes
At Traffic Tech, we are seeking a skilled Desktop Support Technician to join our team. This role is responsible for providing technical support and assistance to our users, ensuring they have a seamless experience with our technology.
- Install, configure and support desktops, laptops and printer hardware and applications.
- Support remote access infrastructure, including VPN and mobile devices.
- Administer user accounts in Microsoft Active Directory and Azure AD.
- Manage and prioritize support requests via ticketing system.
- Remedy situations during or after working hours, when necessary.
- Document tasks and solutions to contribute to the knowledge base.
We are looking for an individual with 3-5 years of experience in an IT support environment, a diploma in computer science or a similar training, and active Directory and Exchange account management skills. Additionally, experience with Windows 10/11 operating systems, Windows servers (2012/2016/2019), Microsoft Autopilot and/or Intune, and Familiarity with Networking Principles and Windows Domains is required. Excellent written and verbal communication skills, strong organizational and problem-solving skills, customer service-oriented and ability to multitask and work in a fast-paced environment are also essential.
This is a full-time permanent position from Monday to Friday. If you are interested in this opportunity, please apply by submitting your CV in English.
-
Desktop Support Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completoAbout Sutherland GlobalSutherland Global is a leader in digital transformation, artificial intelligence, and cloud engineering. Our team of experts delivers cutting-edge solutions to businesses worldwide.Job OverviewWe are seeking an experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for...
-
Senior Desktop Support Professional
hace 3 semanas
Bogotá, Bogotá D.E., Colombia NTT DATA Services A tiempo completoWe are seeking a seasoned professional to join our team as a Senior Desktop Support Specialist in Bogota, Colombia. This is an exciting opportunity to work with a leading provider of digital and AI infrastructure.Job DescriptionThis role will focus on providing expert-level technical support for desktop systems, ensuring seamless operation and minimizing...
-
Lead Desktop Support Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completoJob Title: Lead Desktop Support SpecialistWe are the IT team that supports AAA game development in a collaborative environment at our Los Angeles studios; Respawn Entertainment, Ripple Effect Studios, EALA at Electronic Arts (EA) & EA Colombia.Responsibilities:Ensure the onboarding experience aligns & is consistent with EA IT global standards.Collaborate...
-
Desktop Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Iron Systems A tiempo completoRole Summary:We are seeking a highly motivated Desktop Support Specialist to join our team at Iron Systems. The ideal candidate will possess excellent technical skills and a strong customer focus, with the ability to work in a fast-paced environment.Key Responsibilities:Provide on-site and desk-side support services to end-users, ensuring timely resolution...
-
Desktop Support Specialist
hace 4 días
Bogotá, Bogotá D.E., Colombia Brilliant Computers A tiempo completoCompany Overview: Brilliant Computers is a leading provider of innovative IT solutions, dedicated to delivering exceptional services and support to our clients. We are seeking a skilled Desktop Support Specialist - Network Infrastructure to join our team.Job SummaryWe are looking for an experienced Desktop Support Specialist - Network Infrastructure to...
-
High-Performance Desktop Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completoCompany Overview:Sutherland Global is a leading provider of business process outsourcing and technology-enabled services. We are seeking a highly skilled and detail-oriented Desktop Support Specialist to join our team.Job Description:The successful candidate will be responsible for delivering world-class customer support and service in the maintenance and...
-
Desktop Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Iron Systems A tiempo completoAbout the Role:We are seeking a skilled Desktop Support Specialist to join our team at Iron Systems.Key Responsibilities:Provide timely and effective on-site and desk-side support services to end-users.Troubleshoot PC-related problems under the direction of our level 2 or SPOC teams.Complete incidents and requests within agreed Service Level Agreements...
-
Technical Desktop Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completoTraffic Tech, a leading logistics company with offices across the globe, is seeking an entry-level Technical Desktop Support Specialist to join our team in Bogota, Colombia.Job OverviewThe ideal candidate will have 3-5 years of experience in IT support and a strong background in Active Directory, Exchange, and Windows operating systems. The role involves...
-
Lead Desktop Support Engineer Transformation Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completoJob OverviewWe are the IT team that supports AAA game development in a collaborative environment at our studios; Respawn Entertainment, Ripple Effect Studios, Electronic Arts (EA) & EA Colombia. Our team is responsible for powering the future of play with the teams developing Apex Legends, Medal of Honor, Star Wars Jedi Survivor and many more.About the...
-
Desktop Support Senior Associate Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia NTT DATA A tiempo completoNTT DATA is seeking a highly skilled Desktop Support Senior Associate to join their team in Bogota, Colombia. This role involves providing exceptional support to employees by managing corporate mobile lines and ensuring seamless communication.The ideal candidate will have a degree in Administration, Systems Engineering or related field and possess excellent...
-
Tech Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completoAbout UsTraffic Tech is a leading logistics company with a strong presence in North America, South America, Asia, and Europe. Our team works tirelessly to provide efficient solutions for moving freight by land, sea, and air.The RoleWe are seeking an entry-level Desktop Support Technician to join our IT department in Bogota, Colombia. As a key member of our...
-
IT Support Specialist
hace 4 días
Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completoExperience the thrill of working with a global logistics leader as an IT Support Specialist in our Bogota office. As a key member of our Information Technology department, you will play a vital role in ensuring seamless operations across various branches.About Traffic TechTraffic Tech is a renowned industry leader and trusted logistics partner to many...
-
Bogotá, Bogotá D.E., Colombia Brilliant Computers A tiempo completoAt Brilliant Computers, we are seeking a highly skilled IT Support Specialist to join our team in Colombia. This role is perfect for someone who thrives in a fast-paced environment and has a passion for technical problem-solving.About the RoleThis is an exciting opportunity to work as a Desktop and Network Support Dispatch Specialist, providing top-notch...
-
Technical Support Specialist
hace 2 meses
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ScotiaTech. As a key member of our Global HR Technology team, you will be responsible for providing technical support to our global applications, ensuring seamless operations and compliance with governing regulations.Key ResponsibilitiesProvide 2nd level technical...
-
Enterprise Technology Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completoCompany Overview:Sutherland Global is a leading business process outsourcing (BPO) company that provides innovative solutions to clients worldwide. Our commitment to excellence and customer satisfaction drives our success.Job Description:We are seeking a skilled Enterprise Technology Support Specialist to join our team. As a key member of our IT department,...
-
IT Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Gensler A tiempo completoJob SummaryGensler seeks a skilled IT Support Specialist to provide first-line response to end-user incidents and office operational requirements. The ideal candidate will have advanced knowledge of Microsoft O365 services, Power BI, and IT support in large dynamic environments.Key ResponsibilitiesProvide first-line technical support to end-users via service...
-
Technical Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoJob Title: Technical Support SpecialistLocation: RemoteWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical support to our clients via various channels.About the Role:Provide top-notch technical assistance to clients via phone, email, and chatResolve complex...
-
Tech Support Specialist for Global SaaS Solutions
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoAre you passionate about delivering exceptional technical support to customers worldwide? Do you thrive in a multicultural and multilingual environment?We invite you to join our team of Technical Support Consultants at SupportYourApp, a leading Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies...
-
Outbound Sales Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia Sirius Support A tiempo completoAbout Sirius SupportWe are a fully-remote outsourcing organisation that provides customer support across various technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains.Our CultureWe create and build human connections through technology. We...
-
Technical Support Expert
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Supportyourapp A tiempo completoAbout Us: SupportYourApp is a global leader in providing premium outsourced customer support services to tech companies worldwide. With over 10 years of experience, we have established a strong presence in 30 countries and offer support in over 60 languages.Salary Range: $45,000 - $65,000 per annum, depending on experience and qualifications.Job Description:...