Senior Desktop Support Professional

hace 3 días


Bogotá, Bogotá D.E., Colombia NTT DATA Services A tiempo completo

We are seeking a seasoned professional to join our team as a Senior Desktop Support Specialist in Bogota, Colombia. This is an exciting opportunity to work with a leading provider of digital and AI infrastructure.

Job Description

This role will focus on providing expert-level technical support for desktop systems, ensuring seamless operation and minimizing downtime. As a key member of our team, you will be responsible for troubleshooting complex issues, implementing solutions, and collaborating with internal stakeholders to achieve business objectives.

About NTT DATA Services

NTT DATA Services is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

Key Responsibilities:
  • Provide technical support for desktop systems, including hardware, software, and network issues
  • Troubleshoot complex problems and implement effective solutions
  • Collaborate with internal teams to ensure seamless operation and minimize downtime
  • Maintain accurate records of technical issues and resolutions
Requirements:
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Minimum 3 years of experience in desktop support or related field
  • Strong knowledge of desktop systems, including hardware, software, and networking
  • Excellent problem-solving and communication skills
Salary Estimate

The estimated salary range for this position is $40,000 - $60,000 per year, depending on experience and qualifications.



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