Bilingual Customer Service Representative – English Spanish Bogotá
hace 2 semanas
Customer Service Excellence with TTEC
Be the spark that brightens days and ignites your career with TTEC’s award-winning employment experience. As a Multilingual Customer Support Specialist, you'll be part of bringing humanity to business.
What You'll Be Doing
- Resolve customer issues before escalating to the next level
- Provide answers to customers quickly and resolve their issues with compassion
- Upsell products or services to existing customers
Requirements
- Bilingual skills in English and Spanish
- Minimum 1 year of customer service experience
- 1 year or more post-secondary education or 2 years equivalent work experience
- Recognize and solve mid-to-high level customer service issues
What You Can Expect
- Support for your career and professional development
- An inclusive culture and community-minded organization
- A global team of curious lifelong learners guided by our company values
- A competitive base wage, sign-on bonus, and performance bonus opportunities
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From training to individualized coaching, you'll have the resources you need to succeed.
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