Customer Service Representative
hace 1 mes
At TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - English-Spanish Bogotá, you'll play a vital role in helping customers resolve their issues and providing them with a positive experience.
Key Responsibilities:
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Upsell products or services to existing customers as required
Requirements:
Bilingual skills in English and Spanish
Minimum 1 year of customer service experience
1 year or more post-secondary education OR 2 years equivalent work experience
Ability to recognize and solve problems of mid-to-high level customer service issues
Computer savvy
What You Can Expect:
Supportive of your career and professional development
An inclusive culture and community-minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And a competitive base wage of 3,200,000 COL, sign-on bonus of 3,200,000 COL, performance bonus opportunities, and the benefits you'd expect and maybe a few that would pleasantly surprise you
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