Customer Experience Champion in Bogota
hace 3 semanas
Brighten days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative via Chat – English - Spanish, you'll be part of bringing humanity to business in a dynamic environment that values diversity and inclusion.
About Your RoleYou'll be the spark that resolves customer issues, providing quick answers, compassionate consultations, and exceptional service through chat. No prior customer service experience is required, but great written communication skills are essential.
- Answer incoming communications from customers with empathy and understanding.
- Conduct research to provide accurate solutions to customer inquiries.
- Affirm your passion for helping others by delivering outstanding customer experiences.
- Utilize your excellent written communication skills to respond to customer inquiries via email and chat.
- Showcase your knowledge of products or services by explaining complex concepts in a clear and concise manner.
- Demonstrate your computer literacy by managing multiple screens effectively.
- Ensure you have a high school diploma or equivalent to succeed in this role.
- An inclusive culture and community-minded organization where giving back is encouraged.
- A global team of curious lifelong learners guided by our company values.
- A competitive base wage of 2,500,000 COL, including endowment bonus, meal allowance, transport support, and other benefits.
- Ongoing training and coaching to ensure your success in this role.
TTEC is committed to making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. Join us in shaping the future of customer service and discover a rewarding career with us.
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Customer Experience Strategist in Bogota
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Customer Experience Director
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