Customer Service Representative

hace 1 día


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

This is a remote opportunity to work with a disability law firm as a Customer Service Representative.

The ideal candidate will have experience handling medical records, exceptional phone manner and verbal communication skills, fluency in both English and Spanish, and a warm and empathetic demeanor. They will be responsible for greeting clients warmly, routing messages to the appropriate case manager, gathering intake information from potential new clients, scheduling consultations, and providing excellent communication and customer service on every call.

Requirements include:

  • Experience handling medical records
  • Exceptional phone manner and verbal communication skills
  • Fluency in both English and Spanish
  • A warm and empathetic demeanor
  • Strong attention to detail and organizational skills
  • Experience working in a call center or customer service role
  • Familiarity with CRM platforms and ability to learn new software quickly

As a valued member of the BruntWork team, you can expect:

Benefits
  • A stable and permanent work-from-home role
  • Immediate hiring
  • A steady freelance job

We estimate that this role pays approximately $40,000-$60,000 per year based on national averages for similar positions. However, please note that salary may vary depending on your location, experience, and other factors.



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