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Customer Service Representative

hace 1 mes


Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo
About Us

We are a pet pharmacy company seeking enthusiastic individuals to join our customer service team.

Job Description

This role involves handling inbound inquiries via phone, assisting customers by answering general questions and resolving problems. You will be researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved issues.

Requirements
  • A strong phone presence and clear communication skills are essential for this position.
  • Bilingual (English and Spanish) is required.
  • You must be able to work in a fast-paced environment, articulate, and professional with the ability to multi-task.
  • Attention to detail with emphasis on accuracy and quality is crucial.
  • Excellent oral and written communication skills are necessary.
  • Strong organizational and interpersonal skills are also required.
Benefits
  • Paid Training
  • Relaxed and comfortable working environment
  • Opportunities to grow within the company

Estimated salary: $45,000 per year.