Customer Service Representative

hace 2 meses


Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Outplex. As a representative, you will be the face of our company, handling inbound inquiries via phone and providing exceptional customer care. Your strong phone presence, clear communication, and ability to multi-task will make you an asset to our team.

Key Responsibilities:

  • Handle inbound customer inquiries via phone
  • Provide solutions to customer problems and clarify issues
  • Research and explore answers to customer questions
  • Implement solutions and escalate unresolved issues

Requirements:

  • Bilingual in English and Spanish
  • Strong phone presence and communication skills
  • Ability to work in a fast-paced environment
  • Articulate and professional with the ability to multi-task
  • Attention to detail with emphasis on accuracy and quality
  • Excellent organizational and interpersonal skills

Benefits:

  • Paid training
  • Relaxed and comfortable working environment
  • Opportunities to grow within the company

Outplex is an Equal Opportunity Employer.



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