Hospitality Operations Coordinator

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Selina A tiempo completo

Position Overview

Become a vital part of Selina, an innovative hospitality brand that merges work and lifestyle into a remarkable journey.
Embrace the chance to join a community-focused organization dedicated to fostering authentic relationships and celebrating the adventurous spirit of travel.

About Selina
Our goal is to inspire real connections and memorable experiences. Selina encompasses a wide array of sectors including Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Surf, Sales, Marketing, and Technology.

Every challenge at Selina is akin to a wave waiting to be surfed. Our team is always ready to tackle these challenges and emerge triumphant. After all, the most successful surfer is the one who enjoys the ride the most.

Role Summary
At Selina, we offer a robust learning and development program that allows you to apply your academic knowledge while enhancing your skills across various facets of the hospitality sector.

As an Operations Coordinator, your responsibilities will include:

  • Front Desk Management: Manage front-of-house duties such as greeting and assisting guests to ensure outstanding customer service.
  • Operational Oversight: Supervise operational activities, manage timelines, facilitate communication among departments, oversee inventory, and promptly address guest inquiries.
  • Tour and Transportation Coordination: Support Selina Tours operations and work closely with the Explore Tours division.
  • Housekeeping Management: Resolve guest issues, report on room conditions, recommend enhancements, uphold cleanliness standards, and establish housekeeping protocols.
  • Reservation Management: Improve customer service, handle reservations, learn hotel management systems, increase sales, and develop innovative upselling strategies.

In addition to the invaluable experience at Selina, you will also benefit from:

  • ARL Affiliation
  • Transportation Voucher of 140,000 COP
  • Two meals per day at the location
  • Complimentary accommodation in dormitories during your internship
  • Full access to Selina CoWork spaces, cultural events, and wellness programs
  • Birthday leave
  • Discounts on Selina products and services for yourself, family, and friends
  • Three complimentary days of accommodation (dorms) at any Selina location
  • Certificate of completion

To be considered, you should:

  • Be currently enrolled in a university
  • Be proficient in both English and Spanish
  • Be able to provide a university letter confirming the internship duration
  • Be eager to learn, have fun, and embrace a new era in Hospitality.


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