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Sales Operations Coordinator
hace 2 meses
Position Overview
Sales Operations Coordinator
Remote - Colombia
*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*
The Opportunity:
Anthology is dedicated to providing educational and technological solutions that enable students to achieve their maximum potential while supporting the growth of educational institutions. Our mission is to empower educators and organizations through innovative and intuitive solutions that foster student success and institutional advancement.
We believe in the strength of diversity and inclusivity within our workforce. Our commitment to diversity, inclusion, and belonging is integral to our hiring practices and the essence of our company culture.
The Sales Operations Coordinator plays a crucial role within the Order Management & Invoicing Operations team, part of Anthology's Global Business Operations division. In this capacity, you will be tasked with processing and finalizing transactions within our sales systems, ensuring seamless data integration with downstream financial systems for accurate invoicing, commission accounting, revenue recording, and customer fulfillment. You will support a designated market segment and maintain a comprehensive understanding of market-specific dynamics.
Key Responsibilities:
- Process new sales and renewal agreements from Salesforce to Peoplesoft Financials with a focus on transaction accuracy.
- Uphold financial and administrative controls by reviewing sales agreements and checklists, ensuring compliance with internal pricing, discount, promotion, and proposal guidelines.
- Monitor transactions to ensure consistent data flow across various sales and finance platforms.
- Generate sales order data in both sales and financial systems, ensuring accurate setup, revenue plans, and billing plans.
- Manage complex transactions, particularly those related to intricate customer contracts and accounting processes.
- Assist in making informed decisions regarding contractual adjustments and invoicing changes, leveraging a solid understanding of revenue/business models and Anthology's product offerings, as well as familiarity with our global customer base.
- Ensure timely and accurate processing of all new and renewal transactions for billing purposes.
- Oversee automated billing processes and invoice delivery systems, ensuring invoices are uploaded into third-party delivery platforms.
- Serve as the authoritative source for existing customer and contract details, ensuring prompt and professional handling of customer inquiries.
- Participate in regular data and contract conversions related to acquisitions and special projects.
The Candidate:
Required Skills/Qualifications:
- 0-2 years of relevant professional experience.
- Strong customer-centric approach.
- Ability to navigate ambiguity in a collaborative and dynamic environment.
- Proven ability to multitask, organize, and prioritize tasks effectively.
- Capacity to meet stringent deadlines, achieving monthly, quarterly, and annual objectives.
- Excellent verbal and written communication skills for effective collaboration with clients, customers, and colleagues at all levels.
- Intermediate proficiency in Excel.
- Fluency in written and spoken English at CEF B2 level or higher.
Preferred Skills/Qualifications:
- Degree in Finance, Accounting, or a related field, or equivalent experience.
- Solid understanding of revenue recognition processes and requirements, including external accounting principles and internal company practices.
- Strong background in finance or operations.
- Experience with Salesforce or SalesLogix.
- Familiarity with PeopleSoft Financials.
- Knowledge of the E-Rate program.
- Advanced proficiency in Microsoft Office Suite.
This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. It is not designed to be an exhaustive list of all tasks, duties, or responsibilities that may be required. Management reserves the right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
