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Operations Coordinator

hace 2 meses

Bogotá, Bogotá D.E., Colombia ONErpm A tiempo completo
About ONErpm

ONErpm is a global music solutions company with a proven track record of providing local and global support to artists and creators at any stage of their careers.

Our proprietary technology offers creators and content owners a multitude of distribution / supply chain tools, business intelligence, accounting, and global payment solutions, facilitating day-to-day operations in an increasingly complex, global, and dynamic music business environment.

We're a leader in new revenue opportunities and operate one of the largest YouTube Multi-Channel Networks (MCN), whose channels collectively generate over 20 billion views every month.

About The Role:

We're searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence to quality across all departments.

The operations specialist should be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks.

The ideal candidate is a natural coordinator who has a strong sense of big picture objectives and a sharp eye for detail.

Key Responsibilities:
  • Supervise and Support Business Unit Operations: Oversee timely album approval and provide operational support for internal clients and artists with signed accounts.
  • Communicate with Departments and Partners: Handle communication with other departments and partners to resolve corresponding requests.
  • Monitor Priority Releases: Regularly monitor priority releases of the business unit to ensure timely and correct releases, and prevent possible issues with release.
  • Solve Problems and Provide Technical Support: Provide technical support, guiding and training users in the use of software offered by the company.
  • Consult on ONErpm Services: Consult about ONErpm services and support artists with signed accounts regarding access and exploitation of the account.
  • Comply with Regulations: Comply with internal regulations, safety standards, and procedures inherent to the area, as well as observe compliance requirements and regulations relating to the company.
Required Skills and Qualifications:
  • Confident PC user (MS Office, CRM, Billing, Digital Music Streaming Platforms)
  • Excellent written and verbal English communication skills
  • Project management experience
  • Ability to work under pressure and stress resilience
  • Strong analytical and problem-solving skills
  • Self-sufficiency and an ability to work with minimal supervision