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Operations Coordinator, LAM

hace 2 meses

Bogotá, Bogotá D.E., Colombia American Airlines A tiempo completo
About This Role

We are seeking a highly skilled and experienced Operations Coordinator to join our team at American Airlines. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our flight service base.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Flight Operations Management: Assist the Base Manager in directing and managing the performance of Flight Attendants, ensuring that all flights are properly covered and that all necessary tasks are completed.
  • Reserve Management: Update the Reserve list and notify Flight Attendants of their assignments as necessary.
  • Schedule Management: Monitor all inbound and outbound flights for proper coverage, notify Flight Attendants of schedule changes, and keep track of company days.
  • Payroll Support: Calculate total hours flown, incentive hours, FFA hours, deadheading hours, galley pay, language pay, understaffing pay, online lessons, and holiday pay.
  • Training and Development: Keep track of training for Flight Attendants and Line Officers, schedule and plan training based on expiration dates, and publish a list of Flight Attendants attending CQ on the following month.
  • Leave Management: Manage Leaves Program and provide payroll support.
Requirements

To be successful in this role, you will need:

  • Education: Bachelor's degree or equivalent training/experience.
  • Experience: Prior managerial experience and prior Flight Attendant experience.
  • Skills: Knowledge of Microsoft Office, including Word, Excel, Outlook, etc., ability to handle multiple responsibilities and projects at the same time, ability to be innovative and creative to address workforce issues, excellent interpersonal skills, ability to build consensus with various groups, and ability to present comfortably in front of large groups and senior leadership.
What We Offer

As an Operations Coordinator at American Airlines, you will have access to a range of benefits, including:

  • Travel Perks: Travel opportunities across our global network.
  • Wellness Programs: Access to wellness programs and resources to support your physical and mental well-being.
  • Life Insurance: 100% company-paid life insurance with MetLife.
  • Health Insurance: Private health insurance with Allianz, covering you and your direct relatives.
  • Car Allowance: A monthly car allowance for business use.
  • Free Training: Access to free training through our internal web platform.
  • Additional Benefits: Employee Assistance Program, discounts on hotels, cars, cruises, and more.