Customer Service Specialist with Advanced English Skills
hace 2 semanas
About Solvo Global
We are a dynamic and supportive work environment dedicated to providing exceptional customer service.
As a front line of support, you will play a crucial role in delivering top-quality service to our clients.
Responsibilities- Client Communication: Respond to support calls and emails from our clients in a timely and professional manner.
- Client Retention: Maintain a high rate of isolved client retention by delivering superior customer service.
- Issue Resolution: Conduct research and resolve client inquiries, providing prompt and accurate solutions.
- Issue Escalation: Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
- Training and Development: Participate in customer service training programs to enhance your knowledge and skills.
What We Offer:
- Indefinite Term Contract
- Benefits Package
- Competitive Remuneration (approximately $40,000 per year)
- Weekends Off
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