Customer Service Role Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Incendium Strategies A tiempo completo

Incendium Strategies

We are seeking a Contract Customer Service Representative to provide exceptional support to our customers.

About the Job:

This is a remote contract position with a competitive salary of approximately $60,000 per year. The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role.

Key Responsibilities:

  • Provide outstanding customer service via phone, email, and chat
  • Answer questions about products and services
  • Solve customer problems and resolve complaints
  • Track customer interactions and provide feedback to the team

Requirements:

  • Bachelor's degree in business or a related field
  • Experience in a customer service role
  • Excellent communication skills, both written and verbal (English C1)
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Proficiency in Microsoft Office Suite

Benefits:

This role offers a competitive salary, opportunities for growth and development, and a dynamic work environment.



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