Customer Service Expert with Excellent Communication Skills

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

Are you a customer-focused individual looking for a challenging role in a dynamic company? Look no further As a Customer Service Expert at Teleperformance Colombia, you will have the opportunity to work with a top team and provide excellent service to customers from around the world.

**Job Overview**

We are the industry leader with a presence in more than 91 countries. Our Great Place to Work certification has recognized us as one of the best companies to work in the country and the world. We continuously innovate and strive to exceed expectations.

**What You'll Do**

As a Customer Service Expert, your key responsibilities will include:

  • Responding to all customer inquiries in a timely and professional manner
  • Providing excellent service by being a good listener and having commercial skills that attract and persuade
  • Working with confidential customer information while treating it sensitively
  • Aiming to resolve issues on the first interaction by being proactive, patient, and understanding

**Who We're Looking For**

We're seeking an intermediate-advanced English speaker who is empathetic, responsible, and proactive. You should be a good listener who enjoys helping others and working in a team environment.

**Benefits**

As a valued member of our team, you can expect:

  • A competitive salary of $24,200,000 COP per month
  • Sales Bonus without limit + Transportation assistance $140,000
  • Performance Bonuses
  • Excellent work environment in our top offices and entertainment spaces located in Medellin
  • Growth opportunities and career development programs
  • Experience not required
  • Long-term contract and paid Training
  • Coworkers fund
  • Volunteering program

**Required Skills and Qualifications**

To succeed in this role, you'll need:

  • Intermediate-advanced English language skills
  • Educación Básica Secundaria (High School Diploma) or equivalent

**Why Choose Us**

Teleperformance Colombia offers a unique opportunity to connect with other cultures and be part of the world's largest interactions team. Join us and take the first step towards a rewarding career in customer service



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