Customer Service Ambassador
hace 4 días
Company Overview
">We are a leading provider of customer experience solutions, operating in over 91 countries. Our goal is to deliver exceptional service and exceed client expectations.
Salary
">The estimated monthly salary for this role is COP 2,074,000. In addition to your base pay, you may be eligible for performance bonuses, ranging from 0-15% of your monthly salary.
Job Description
">This Customer Service Ambassador position involves responding to customer inquiries, providing excellent service, and resolving issues promptly. As a key member of our team, you will work with confidential customer information while maintaining the highest level of discretion and sensitivity.
Key Responsibilities:
">- ">
- Respond to all customer inquiries in a timely and professional manner">
- Provide exceptional customer service by being an active listener and empathetic problem-solver">
- Work with confidential customer information while maintaining confidentiality">
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding">
About You
">We are looking for an advanced English speaker who is empathetic, responsible, and proactive. As a good listener who enjoys helping others, you will thrive in this role.
Benefits
">As a valued member of our team, you will enjoy a range of benefits, including:
">- ">
- A competitive salary of COP 2,074,000 per month">
- Performance bonuses up to 15% of your monthly salary">
- 36 hours of work per week, with weekends off">
- Growth opportunities and career development programs">
- Paid training and ongoing support">
- A long-term contract and access to our volunteering program">
- Coworkers fund and other employee benefits">
Requirements
">To be considered for this role, you must meet the following requirements:
">- ">
- Educación mínima: Educación Básica Secundaria (High School Diploma or equivalent)">
- Age: A partir de 18 años (18 years old or older)">
Language
">This role requires advanced English language skills. If you are fluent in English and passionate about delivering exceptional customer service, we encourage you to apply.
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