Customer Service Specialist

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo
Overview

Teleperformance is the industry leader in customer experience management, with a presence in over 91 countries. We have been certified as one of the best companies to work for by Great Place to Work.

About the Role

We are seeking an experienced Customer Service Expert to join our team. The successful candidate will be responsible for responding to all customer inquiries and providing excellent service by being a good listener.

  • Respond to all customer inquiries in a timely and professional manner.
  • Provide solutions to customer issues on the first interaction by being proactive, patient, and understanding.
Qualifications

To be successful in this role, you must possess:

  • An advanced level of English (80%) and Spanish language proficiency.
  • Excellent communication and interpersonal skills.
  • The ability to multitask and solve complex problems.
  • At least one year of experience in sales or digital marketing.
What We Offer

In exchange for your expertise, we offer:

  • A competitive salary of $2,200,000.
  • A benefits package that includes performance bonuses, career development programs, and a long-term contract.
  • A chance to work with a dynamic team and contribute to the growth of our company.
  • The opportunity to develop your skills and advance your career.
Estimated Salary Range: $2,200,000 - $3,500,000 per year

Please note that this is an estimate based on industry standards and may vary depending on location and other factors.



  • Bogotá, Bogotá D.E., Colombia zeroG - AI in Aviation A tiempo completo

    At zeroG - AI in Aviation, we are seeking a highly skilled SAC Specialist to join our team. As a key player in our customer service department, you will be responsible for enhancing the overall customer experience by managing and administering strategies aimed at improving service efficiency.This role requires strong communication and assertiveness skills to...


  • Bogotá, Bogotá D.E., Colombia Nuvei Corp A tiempo completo

    **Job Title:** Customer Service Portfolio SpecialistAt Nuvei Corp, we are seeking a skilled and customer-focused portfolio support specialist to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional service and building long-lasting relationships with merchants.**About the Role:As a Customer Service...


  • Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo

    **Hire Emerald's Commitment to Excellence**We are seeking a highly skilled Contract Support Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication skills, be able to work independently, and have experience in a customer service role.Key Responsibilities:Deliver outstanding customer service...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Job Title: Customer Service Associate - Business Process Optimization Specialist


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    At Sagan, we bridge the gap between global talent and US-based businesses by connecting top executives, founders, and CEOs with international candidates. As a Customer Service Operations Specialist, you will play a vital role in enhancing customer satisfaction and maintaining seamless operations.About the Role:We are seeking a detail-oriented professional...


  • Bogotá, Bogotá D.E., Colombia Diageo A tiempo completo

    **Job Summary:**We are seeking a skilled Strategic Customer Service Operations Specialist to join our team at Diageo. In this role, you will be the primary point of contact for customers, including EDI customers, IMC's, 3rd party service providers, and Business Enterprise Operations Teams. Your key responsibility will be to act as a link between the Customer...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUAs a leading online payment service provider, we strive to deliver exceptional service experiences for our 300,000+ merchants and millions of consumers.About the RoleAs a Customer Service Strategist at PayU, you will play a crucial role in managing and administering strategies aimed at improving the service experience and ensuring the proper...


  • Bogotá, Bogotá D.E., Colombia Horatio A tiempo completo

    Customer Experience Specialist Job OverviewWe are seeking a Customer Experience Specialist proficient in French to join our team at Horatio. In this role, you will provide high-quality customer service to our global client base, assisting with inquiries and resolving issues across multiple channels.Key Responsibilities:Customer Support: Provide exceptional...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    BruntWork is a dynamic food production and delivery company, offering an exciting opportunity for a Bilingual Customer Support Specialist to join our team.Job OverviewWe are seeking a highly skilled and experienced Bilingual Customer Support Specialist to provide exceptional customer service in both English and Spanish. As a key member of our customer...


  • Bogotá, Bogotá D.E., Colombia Schneider Electric A tiempo completo

    Job Overview">We are seeking a highly skilled Service Coordination Specialist to join our team at Schneider Electric in Bogotá. This role involves scheduling service execution at customer sites with active service contracts, ensuring all necessary resources are available and the closest qualified technician is assigned to meet customer requirements.">About...


  • Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Job Title: Customer Service Associate Job Summary We are seeking a skilled Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring all customer inquiries and queries are addressed efficiently using our proprietary platforms. Key...


  • Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo

    Overview:Hire Emerald is seeking a Contract Customer Service Representative to provide exceptional customer service via phone, email, and chat. This role requires excellent communication skills, the ability to work independently, and experience in a customer service capacity.Key Responsibilities:Provide high-quality customer service to clients via various...


  • Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    The Customer Service Associate will be responsible for delivering exceptional support to clients, ensuring timely and efficient resolution of customer inquiries and queries utilizing the proprietary NielsenIQ platforms. This role focuses on providing top-notch customer support through CSO/MSD task triaging and resolving customer requests to drive a...

  • Customer Service Advocate

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo

    **About Hire Emerald**We offer a competitive Salary: $45,000 - $65,000 per year, depending on experience.**Job Overview**Hire Emerald is seeking a Contract Client Experience Specialist to provide exceptional customer service and support to our clients. This role requires excellent communication skills, both written and verbal.**Key Responsibilities:**Provide...


  • Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo

    About Hire EmeraldWe are a dynamic organization dedicated to providing exceptional customer experiences.Role OverviewThe ideal candidate will possess excellent communication skills, ability to work independently and have experience in a customer service role.Job ResponsibilitiesThe key responsibilities of this position include:Providing top-notch customer...

  • Field Service Specialist

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Alfa Laval Corporate AB A tiempo completo

    As a Field Service Specialist at Alfa Laval Corporate AB, you will be responsible for delivering top-notch service to our customers. Your expertise will ensure that our equipment is running smoothly, and our customers are satisfied with our service.Key Responsibilities:Execute maintenance and minor repairs on standard products at customer sites and through...


  • Bogotá, Bogotá D.E., Colombia Lenovo A tiempo completo

    Job Description:The Service Delivery Specialist will be responsible for providing end-to-end services in Central America and the Caribbean. The role will focus on cost control, customer satisfaction, and interacting with various teams such as contact center, logistics, parts, global accounts, and technical support.This position will also involve managing...


  • Bogotá, Bogotá D.E., Colombia Sutherland Global Services Sgs A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Multilingual Customer Support Specialist to join our team at Sutherland Global Services Sgs. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in the Banking Industry.


  • Bogotá, Bogotá D.E., Colombia Within A tiempo completo

    About WithinWithin is a company that values diversity, equity, and inclusion in the workplace. We are committed to providing equal opportunities for all employees and applicants, regardless of their background or abilities.Job OverviewWe are seeking a highly skilled and experienced Account Support Specialist to join our team. This role will be responsible...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo

    Job OverviewWe are seeking an enthusiastic and dedicated Customer Experience Specialist proficient in Italian to join our dynamic team in Bogota. This is an exciting opportunity to provide high-quality customer service to our global client base, assisting with inquiries and resolving issues across multiple channels such as chat, email, and phone.Key...