English Speaking Customer Service Ambassador

hace 19 horas


Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

Company Overview

Teleperformance Colombia: A Leader in Customer Experience

We are a global leader in customer experience innovation, with a presence in over 91 countries. Our company culture is built on the principles of empathy, responsibility, and proactivity.

About This Role

We are seeking an English speaking Customer Service Associate to join our team. As a member of our team, you will be responsible for providing exceptional customer service to clients from around the world.

Key Responsibilities

  • Respond to all customer inquiries in a timely and professional manner
  • Provide excellent customer service by being a good listener and empathizing with customers' concerns
  • Work with confidential customer information while maintaining confidentiality and discretion
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding

Requirements

  • Intermediate-advanced level English language skills
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets

Benefits

  • A competitive salary of COP $2,200,000 per month
  • Performance bonuses based on individual and team performance
  • Growth opportunities within the company
  • Paid training and development programs
  • Long-term contract with opportunities for career advancement
  • Coworker fund and volunteering programs

Salary Information

The estimated monthly salary for this role is COP $2,200,000. This amount may vary depending on individual performance and company policies.



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