Technical Support Specialist

hace 2 días


Colombia Gove A tiempo completo
Overview

Gove seeks a skilled Technical Support Specialist to join its team. The ideal candidate will have a strong background in IT and excellent problem-solving skills.

Salary and Benefits

The estimated salary for this position is ₹8,00,000 - ₹12,00,000 per annum, depending on experience and qualifications. Gove offers a comprehensive benefits package, including medical insurance, paid time off, and opportunities for professional growth.

Job Description

This role involves providing top-notch technical support to ensure seamless operation of desktop infrastructure within the organization. Key responsibilities include:

  • Desktop Support: Troubleshoot errors, provide solutions to end-users, and update systems with the latest hardware and software as needed.
  • Hardware Maintenance: Install, maintain, and troubleshoot required client software and hardware.
  • Knowledge Building: Develop expert knowledge of company products and services to deliver exceptional support.
Required Skills and Qualifications

The successful candidate will possess:

  • A minimum of 2-4 years of technical experience in a corporate environment.
  • In-depth knowledge of computers, network troubleshooting, Ethernet, IP configuration, and ticketing-based support systems.
  • Excellent problem-solving skills, ability to work independently, and effective communication skills.
Preferred Location

Tirunelveli candidates are preferred; however, remote work is not an option at this time.



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