Customer Service Ambassador for Recreational Sports Facilities

hace 5 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

We are seeking a highly skilled Customer Service Ambassador to join our team at BruntWork. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our pickleball club.

Job Description

The ideal candidate will have excellent verbal and written communication skills in English, with previous customer service experience preferably in sports, fitness, or hospitality. You should be proficient in CRM systems, Google Workspace, and general computer applications, with strong multitasking abilities and efficient prioritization skills.

You will serve as the primary point of contact for member inquiries via phone and email, guide potential members through the registration process, and manage court reservations. Additionally, you will provide detailed information about the facility, update and maintain accurate client records in the CRM system, oversee inventory management, and handle diverse administrative tasks to support club operations.

Requirements
  • Excellent verbal and written communication skills in English
  • Previous customer service experience, preferably in sports, fitness, or hospitality
  • Proficiency in CRM systems, Google Workspace, and general computer applications
  • Strong multitasking abilities and efficient prioritization skills
Benefits
  • HMO coverage for eligible locations
  • Permanent work-from-home arrangement
  • Steady freelance job with immediate hiring

We estimate the salary for this position to be around $45,000 per year, depending on your qualifications and experience. If you are passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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