Customer Service Ambassador in Bogotá, Colombia

hace 19 horas


Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo
Unlock Your Potential with Teleperformance

We are the industry leader, certified by Great Place to Work as one of the best companies to work in the country and the world. Our innovative spirit drives us to continuously improve, and we strive to exceed expectations.

About the Role

As a Customer Service Associate, you will be responsible for:

  • Responding to customer inquiries with professionalism and empathy.
  • Providing excellent customer service through active listening and problem-solving skills.
  • Maintaining confidentiality when handling sensitive customer information.
  • Resolving issues promptly and efficiently, prioritizing first-time resolution.
What We Offer

You will have the opportunity to work with a diverse team, connecting with cultures from around the world. Some benefits include:

  • A competitive salary of 2,200,000 COP per month.
  • 42 hours of work per week, with 2 days off.
  • Growth opportunities, including paid training and career development programs.
  • Performance bonuses and long-term contract options.
  • A collaborative work environment, supporting your professional growth.

To succeed in this role, you should be an intermediate-advanced English speaker, empathetic, responsible, and proactive. A good listener who enjoys helping others is a great fit for this position.

Requirements

Education: Secondary Education or equivalent. Key skills: customer service, demonstration, traveling agent, representative.



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