Customer Service Ambassador
hace 2 días
**About Opus**
We are a dynamic organization dedicated to delivering exceptional customer experiences.
**Salary Information**
The estimated annual salary for this role is $40,000 - $60,000, depending on qualifications and experience.
**Job Description**
We are seeking a highly skilled Customer Service Ambassador to join our team in Bogota. As a key member of our customer-facing team, you will be responsible for:
- Responding to customer inquiries via phone and email
- Following up with prospects who have received quotes
- Triage customer requests (sales or support) to the right person
- Engaging prospective customers at different points in the sales cycle to influence revenue
**Requirements**
To succeed in this role, you will need:
- A high level of spoken English (near native) for customer interactions
- The ability to make small talk or engage in friendly conversation
- Software savvy and able to easily adopt new tools
- The ability to handle customer disputes calmly
**Work Schedule & Location**
This full-time position offers a Monday - Friday schedule, with working hours from 09:00 AM to 05:30 PM EST. We prefer candidates based in LATAM.
**What We Offer**
As a valued member of our team, you can expect:
- A competitive salary range
- Ongoing training and development opportunities
**How to Apply**
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