Customer Service Ambassador

hace 2 días


Bogotá, Bogotá D.E., Colombia Opus A tiempo completo

**About Opus**

We are a dynamic organization dedicated to delivering exceptional customer experiences.

**Salary Information**

The estimated annual salary for this role is $40,000 - $60,000, depending on qualifications and experience.

**Job Description**

We are seeking a highly skilled Customer Service Ambassador to join our team in Bogota. As a key member of our customer-facing team, you will be responsible for:

  • Responding to customer inquiries via phone and email
  • Following up with prospects who have received quotes
  • Triage customer requests (sales or support) to the right person
  • Engaging prospective customers at different points in the sales cycle to influence revenue

**Requirements**

To succeed in this role, you will need:

  • A high level of spoken English (near native) for customer interactions
  • The ability to make small talk or engage in friendly conversation
  • Software savvy and able to easily adopt new tools
  • The ability to handle customer disputes calmly

**Work Schedule & Location**

This full-time position offers a Monday - Friday schedule, with working hours from 09:00 AM to 05:30 PM EST. We prefer candidates based in LATAM.

**What We Offer**

As a valued member of our team, you can expect:

  • A competitive salary range
  • Ongoing training and development opportunities

**How to Apply**



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