Help Desk Technician

hace 3 semanas


Medellín, Antioquia, Colombia Smart Wires Inc A tiempo completo

Job Description:

We are seeking a Help Desk Technician to join our team at [Company]. As a Help Desk Technician, you will be responsible for providing technical support to our customers and resolving their technical issues.

Key Responsibilities:

  • Receive and respond to customer inquiries via phone, email, or chat.
  • Provide technical support and troubleshooting assistance to customers.
  • Document and track customer issues and resolutions.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a help desk or technical support role.
  • Excellent communication and problem-solving skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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