Help Desk Technician
hace 3 semanas
Job Description:
We are seeking a Help Desk Technician to join our team at [Company]. As a Help Desk Technician, you will be responsible for providing technical support to our customers and resolving their technical issues.
Key Responsibilities:
- Receive and respond to customer inquiries via phone, email, or chat.
- Provide technical support and troubleshooting assistance to customers.
- Document and track customer issues and resolutions.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of experience in a help desk or technical support role.
- Excellent communication and problem-solving skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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