Cyber Security IT Manager

hace 3 semanas


Medellín, Antioquia, Colombia Extenteam Inc. A tiempo completo

**Job Title:** Cyber Security IT Manager

Job Summary: We are seeking an experienced Cyber Security IT Manager to oversee our IT infrastructure and cybersecurity for our global team as well as support our external clients. The ideal candidate will have a strong background in IT security, excellent leadership skills, and the ability to manage multiple projects and priorities simultaneously.

Key Responsibilities: As a Cyber Security IT Manager, you will be responsible for:

  • Managing IT infrastructure, including servers, networks, and workstations, to ensure they are secure, reliable, and optimized for performance.
  • Developing and implementing IT solutions to drive operational efficiency and contribute to the overall growth of the company.
  • Leveraging your expertise in IT security to assess security solutions for remote team members and set up VPN, firewall, and anti-phishing solutions.
  • Providing exceptional technical support to both internal team members and external clients, with a focus on delivering high-quality solutions and exceeding customer expectations.
  • Collaborating with external vendors and service providers to ensure cost-effective solutions that meet the needs of the company and its clients.

Requirements: To be successful in this role, you will need:

  • 5+ years of experience in IT support or help desk management, with at least 2 years in a client-facing role.
  • Proven experience managing IT projects, systems administration, and delivering technical support to external clients.
  • Strong knowledge of operating systems (Windows, macOS, Linux) and networking technologies (TCP/IP, VPN, firewalls).
  • Experience with help desk ticketing systems and remote desktop support tools.
  • Excellent communication and interpersonal skills, with the ability to explain technical issues to non-technical clients.

What We Offer: As a valued member of our team, you can expect:

  • A competitive salary of $2,500 - $3,000 USD, depending on experience and qualifications.
  • A range of benefits, including a holiday reward equivalent to 13th-month pay, HMO, life event bonuses, and preventive mental health benefits.
  • Opportunities for targeted development and growth, both professionally and personally.

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