IT Service Delivery Specialist

hace 4 días


Bogotá, Bogotá D.E., Colombia Michael Page Colombia A tiempo completo

Company Overview

Michael Page Colombia is seeking a highly skilled IT Service Delivery Specialist to join our team. This individual will work closely with clients in the healthcare sector to provide expert IT solutions and drive business growth.

About the Role

The IT Service Delivery Specialist will act as a liaison between IT and business units, ensuring effective communication and understanding of business requirements. They will lead and manage IT projects, particularly those involving ServiceNow, to enhance business processes and efficiency.

Responsibilities

  • Analyze business processes and identify opportunities for improvement through IT solutions
  • Develop and maintain strong relationships with stakeholders to understand their needs and provide appropriate IT solutions
  • Lead and manage IT projects, including implementation and management of ServiceNow
  • Act as primary liaison between IT and business units

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Minimum 3 years of experience in an IT Business Partner role or similar
  • Proven experience with ServiceNow, including implementation and management
  • Strong understanding of business processes and how IT can support and enhance them
  • Excellent communication and interpersonal skills
  • Ability to work in a hybrid environment, balancing remote and on-site work
  • Proficiency in English

What We Offer

  • Competitive salary: $1,200,000 COP per year
  • Opportunities for professional growth and development
  • A collaborative and innovative work environment
  • Hybrid work model in Bogotá


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