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Inside Account Associate – LAC
hace 2 meses
Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of TD SYNNEX programs and services.
What you'll do:
- Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (25%)
- Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)
- Effectively manages customer experience by responding to all quotes, bids and orders through multiple modes of communication (phone, email, instant messenger, fax) (10%)
- Proactively discusses TD SYNNEX's value added services including; TD SYNNEX Reserve Program, Configuration Services, and others as required (10%)
- Utilizes experience to effectively negotiate TD gross margin through up-selling and cross selling opportunities. (5%)
- Develops and enhances relationships with all TD SYNNEX departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
- Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
- Attends all mandatory vendor training, lunch and learns and seminars. (5%)
- Backs up other sales teams when coverage is needed (5%)
- Provides team leadership by being a subject matter expert. (5%)
- Perform additional duties as assigned
- Meets attendance and punctuality standards
Educational level:
- High school diploma
- College or University degree Specialties/Major Subjects: Sales/Marketing
Type of work experience:
- Sales
- Call Center/Retail in Computer Industry
Years of experience in the industry:
- 3 years in industry or 5+ years sales experience
- 5 years in IT industry
Other related experiences:
- Knowledge of Software/Hardware/Networking products
- Knowledge of Windows, Office Suite applications, CRM tools
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
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