Customer Service Specialist Impo o Expo Cali
hace 3 semanas
Nombre de la Posición: Customer Service Specialist Impo o Expo CLO
Ubicación de la posición: Cali, Colombia
En DHL Global Forwarding, las personas son lo más importante. Buscamos nuestro próximo Customer Service Specialist Impo o Expo para asegurar los niveles de servicio y operación del producto de exportación o importación marítima y la satisfacción del cliente a través del cumplimiento de la promesa de venta.
Responsabilidades Clave:
- Planear, coordinar y hacer seguimiento a las órdenes de compra para importación o exportación de la planta de líquidos.
- Asegurar la satisfacción del cliente.
- Desarrollar mejoras que generen eficiencias operativas y valor agregado al cliente y al equipo operativo.
- Gestionar y hacer seguimiento a las importaciones o exportaciones de indirectos.
- Medir y controlar transportadores.
Requisitos/Experiencia:
- Tecnólogo o Profesional en comercio exterior, administración de empresas, o afines.
- Manejo de CargoWise.
- Inglés B2.
- 2 años de experiencia en comercio exterior.
Habilidades Clave / Competencias:
- Servicio al cliente
- Trabajo en equipo
- Toma de decisiones
¿Por qué hacer parte del equipo DHL?
En DHL, serás parte de un equipo sólido que respeta a sus empleados, la sociedad y el medio ambiente. Ofrecemos beneficios y programas para ayudarte a lograr un equilibrio saludable entre el trabajo y la vida personal.
Además, DHL ofrece:
- Tiempo Flexible: días libres remunerados.
- Bono anual por cumplimiento de objetivos.
- Póliza de Salud.
- Seguro de vida.
- Descuentos en productos y servicios.
- Modalidad híbrida en posiciones administrativas.
Estamos orgullosos de nuestra historia como líder del mercado global con 30,000 empleados apasionados. Nuestra aspiración es ser el líder indiscutible en nuestra industria.
Acerca de DHL Global Forwarding (DGF):
DHL Global Forwarding es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima. Alrededor de 30,000 empleados trabajan para garantizar el transporte de envíos por vía aérea o marítima.
DHL Global Forwarding es un empleador que ofrece igualdad de oportunidades.
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