Customer Service Representative
hace 2 días
About the Role
We are seeking a highly skilled Customer Service Representative to join our team in Cali, Colombia. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate and helpful information to resolve customer issues and concerns.
- Work collaboratively with internal teams to resolve complex customer issues.
- Meet or exceed performance metrics and quality standards.
Requirements
- Advanced English language skills, with strong verbal and written communication and comprehension skills.
- Full-time availability, with a minimum of 48 hours per week.
- Residency in Cali, Palmira, Yumbo, or Jamundí.
What We Offer
- Prepaid medicine for you and your family.
- Dental plan.
- Life insurance.
- Wellness programs.
- People-first culture.
- Competitive salary and bonuses.
- Growth opportunities.
- Door-to-door transportation.
How We Partner to Protect You
TaskUs is committed to protecting our applicants and employees from scams and unauthorized recruitment practices. We will never solicit money from you during the application process or require any form of payment to proceed with your application. If you have any concerns, please reach out to our authorized recruiters.
DEI
At TaskUs, we believe that diversity, equity, and inclusion are essential to our success. We welcome applicants from all backgrounds and are committed to providing equal access to opportunities. If you require reasonable accommodations during the hiring process, please let us know.
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