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Customer Service Representative
hace 3 semanas
**Posición**: Customer Service Representative
**Horario**:Availability from monday to sunday from 7am to 9pm. 2 days off.
**Ciudad**:Cali (On-site)
**Remuneración**: Salario de $1,592,500, mas un auxilio extralegal de vivienda que se otorga atendiendo un plan de beneficios extralegales definidos por la mera liberalidad de la empresa por $857,500, para un total de $2,450,000.
**Descripción**:Spruce Services, Inc. Es un Proveedor líder de servicios de estilo de vida para la industria multifamiliar, ofrecen tareas diarias y servicios de limpieza a comunidades de apartamentos en USA. A través de la appSpruce, los residentes de los apartamentos pueden tener su ropa doblada, sus platos lavados, sus sábanas cambiadas, o sus baños limpios. Con sede en Austin, está creciendo rápidamente.
**Responsabilidades**:
- Proporcionar una experiência de cliente encantadora a través de la gestión de correos electrónicos entrantes, mensajes de texto, chat y llamadas salientes.
- Supervisar las reservas en curso, ayudar a los proveedores de servicios a resolver problemas y garantizar la finalización puntual de los servicios.
- Generar comunicaciones salientes de texto, llamadas o correo electrónico para abordar de forma proactiva los problemas con las reservas. Realizar tareas administrativas de forma organizada y puntual.
**Requisitos**:
**-**Experiência mínimo de 3-6 meses en CSR (MUST BE)
- Excelente nível de inglés, muy fluido, con el menor acento y un tono muy amigable (MUST BE)
- Excelente actitud positiva, que puedan ser agradables, empáticos, independientes y educados con los clientes. (MUST BE)
- Se necesitan excelentes habilidades de comunicación e interpersonales, multitasking. Manejo de Microsoft Office.
- Se valorará experiência previa en atención al cliente, multifamiliar, inmobiliaria o en hostelería.force and Webinars.
Tipo de puesto: Tiempo completo
Salario: $2.450.000 al mes
Pregunta(s) de postulación:
- De 1 a 10, ¿qué nível de inglés consideras que tienes?
Experiência:
- servicio al cliente: 1 año (Obligatorio)
Idioma:
- inglés (Obligatorio)
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