Sales Development Director

hace 2 días

Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completo

Growth Era is a leading growth enablement company with a passion for generating high-quality sales meetings. With a unique business model, they provide a full-scale, multi-channel outreach Sales Development Department to clients at a fraction of the cost of building and managing this function in-house.

Specializing in Sales Pipeline Management and HubSpot CRM Services, Growth Era offers targeted strategies to increase win rates, accelerate sales cycles, and drive revenue growth. As a trusted partner, they help businesses succeed by delivering consistent results.

Job Description

The Sales Development Department Manager leads and supports SDR Managers and the Training and Onboarding team, ensuring they have the necessary resources and guidance to excel. Key responsibilities include developing strategic plans, optimizing lead generation and meeting conversion processes, and monitoring team performance using data-driven insights.

As a key member of the management team, you will be responsible for fostering a culture of excellence, continuous learning, resilience, and high energy within the SDR teams. You will also work closely with other departments, such as Client Success and Sales Operations, to ensure a cohesive approach to lead generation and meeting conversion.

Your Responsibilities

  • Team Leadership
    • Oversee and support a team of SDR Managers, ensuring they have the necessary training and guidance to manage their teams effectively.
    • Foster a culture of excellence, continuous learning, and high energy within the SDR teams.
  • Strategic Planning & Process Optimization
    • Develop and implement strategic plans for the SDR department, aligning with overall company goals.
    • Plan capacity of SDRs and SDR hiring needs with the Training and Onboarding department.
    • Develop and refine processes to increase efficiency and effectiveness in lead generation, qualification, and sales meeting conversion.
  • Performance Monitoring
    • Track and analyze key performance indicators (KPIs) for SDR teams.
    • Ensure SDR teams are meeting client requirements and delivering high-quality meetings.
    • Track and analyze performance improvement plans (PIP) for SDR teams.
    • Use data-driven insights to identify areas for improvement and implement strategies to enhance performance.
  • Reporting
    • Provide regular reports to senior management on Sales Development Department performance, including successes, challenges, and areas for improvement.
  • Problem Resolution
    • Address and resolve any issues that arise within the SDR teams.
  • Collaboration
    • Work closely with other departments, such as Client Success and Sales Operations, to ensure a cohesive approach to lead generation and meeting conversion.
  • Innovation
    • Stay updated with industry trends, emerging technologies, and best practices.
  • Client Retention and Satisfaction
    • Ensure high levels of client satisfaction by delivering on promises and exceeding expectations.

Qualifications:

  • Minimum of 3 years of experience managing SDR teams.
  • Experience in leadership roles, including overseeing managers and cross-departmental teams.
  • Strong analytical skills, with the ability to track and assess KPIs, coaching plans, and performance improvement plans.
  • Excellent communication skills, both written and verbal, with the ability to collaborate effectively across multiple departments.
  • Experience in preparing and delivering reports on team performance, successes, and areas for improvement to senior leadership.
  • Familiarity with sales development tools, CRM systems, and sales engagement platforms.
  • In-depth knowledge of industry trends, emerging technologies, and best practices in sales development.

What We Offer:

  • A competitive salary range of $2200-$3000 per month, with a guaranteed bonus of $615 after 90 days.
  • A friendly working environment, open to free communication.
  • Opportunity for professional growth, training, and career development.
  • Regular team-building events and social activities to foster a positive and engaging workplace culture.
  • Access to the latest sales technologies and tools to help you succeed in your role.

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