Senior Pre-Sales Specialist

hace 6 días


Bogotá, Bogotá D.E., Colombia Epson America, Inc A tiempo completo
Job Summary

We are seeking a highly skilled Sr. Pre-Sales Specialist to join our team at Epson America, Inc. as a key member of our sales organization. The successful candidate will be responsible for providing specialized pre and post technical assistance and support for assigned product lines, collaborating with the sales department to develop and generate demand for new business, and supporting the sales department with visits and presentations to end users.

Key Responsibilities
  1. Technical Support and Assistance: Provide expert technical support and assistance to customers, distributors, wholesalers, or subsidiaries regarding medium to high-level queries.
  2. Business Development: Collaborate with the sales department to develop and generate demand for new business by executing diverse strategies that contribute to reaching quota.
  3. Sales Support: Support the sales department with visits and presentations to end users, and perform preinstallation demonstrations of equipment when required.
  4. Training and Development: Participate in internal and external training of applicable products, and serve as technical lead in addressing channel and end users' technical issues.
  5. Problem-Solving: Design and demonstrate proof of concept solutions based on established requirements, and respond to customers, distributors, wholesalers, or subsidiaries regarding medium to high-level queries.
  6. Installation and Maintenance: Conduct installation courses, fault diagnosis, and first-level assistance, and report irregularities found in the operation of products that are not stated in technical notes or in respective manuals.
Requirements
  1. Experience: Requires experience at an intermediate level (5-8 years) in a related field.
  2. Education: Completion of an undergraduate program or equivalent experience (B.A. or B.S.).
Travel

National travel is required, up to 50% of the time.



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