Global Client Support Ambassador

hace 1 semana


Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

About the Opportunity

We are seeking a highly skilled Global Client Support Ambassador to join our 24/7 client support system for EMEA clients. As a key member of our team, you will play a crucial role in delivering exceptional customer service, coordinating expert interviews, and resolving client inquiries promptly and effectively.

Key Responsibilities

  • Provide exceptional customer service to European clients after 6pm Central European time, ensuring timely support and maintaining accurate records of client interactions.
  • Coordinate expert interviews and consultations for European clients, ensuring efficient scheduling and communication.
  • Resolve client inquiries, concerns, and urgent requests promptly and effectively, bridging time zones to ensure seamless support.
  • Maintain accurate records of client interactions and expert engagements using the company's CRM system.
  • Collaborate with our Client Service Team to optimize support operations and enhance client experiences.

Requirements

  • 0-1 years in a customer service role, with previous scheduling or coordinating experience being a plus.
  • Proficient and fluent English in all language dimensions.
  • Bachelor's degree or higher (required).
  • Availability to work 10:30am – 7:30pm Central European Time.

Benefits

  • A competitive remuneration package, including a salary range of $60,000 - $80,000 per annum, depending on experience.
  • Private medical & life insurance.
  • Learning and development opportunities.
  • Reward and recognition programs.
  • Company-sponsored team-bonding events.
  • Weekly health and wellness activities.
  • Free snacks and beverages.

About Dialectica

Dialectica is a B2B information services firm that serves the world's top business professionals, enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.



  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    OverviewSagan is an exclusive membership community connecting top executives with international talent. As a Global Sales Ambassador, you'll engage our client base through outbound calls, presenting compelling membership offers and addressing needs.Key Responsibilities:Initiate outbound calls to clients in LATAM, engaging them with Sagan's services and...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    About SaganSagan is an exclusive membership community that bridges the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.Job OverviewWe are seeking a dedicated and empathetic Customer Support Ambassador to be the frontline of our customer experience. This role is crucial in engaging...


  • Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

    About DialecticaDialectica is a leading B2B information services firm that empowers top business professionals to access real-time insights and expertise from industry experts worldwide.Driven by our mission to achieve unparalleled customer recognition, we are developing a trusted and innovative knowledge-sharing platform that sets new standards in the...


  • Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

    About DialecticaWe are a leading B2B information services firm serving top business professionals globally. Our mission is to deliver real-time insights and knowledge from industry experts, empowering our clients to make informed decisions.As a dynamic and innovative organization, we strive for unparalleled customer recognition. We believe in supporting our...

  • Global Design Liaison

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    **Role Overview**Sagan is a platform that bridges the gap between global talent and US-based businesses. We are seeking an experienced Digital Ambassador & Design Advisor to represent our brand across digital platforms and engage customers in personalized design sessions.As a Digital Ambassador & Design Advisor, you will be responsible for creating engaging...


  • Bogotá, Bogotá D.E., Colombia Emapta A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Emapta Latam. As a Customer Support Ambassador for Tire Industry Excellence, you will play a crucial role in delivering exceptional customer service, driving customer satisfaction, and building lasting relationships with our clients.Key Responsibilities:Customer...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Interior Design Ambassador & Customer AdvocateSalary Range: Up to $2200 USD per monthCompany Overview:Sagan is an exclusive membership community that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with leading American companies, offering a world of career possibilities.Position...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    **Job Summary**We are seeking a talented Global Technical Support Associate to join our team at ScotiaTech. As a key member of our Global IT Support and Services team, you will be responsible for providing technical support to our Global Human Resources technology applications.**Key Responsibilities**Provide 2nd level technical support to supported Global HR...


  • Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

    About DialecticaDialectica is a B2B information services firm that serves top business professionals. Our mission is to create the most trusted and innovative knowledge-sharing platform in the world.We have been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The...


  • Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

    About the OpportunityWe are seeking a highly skilled Global Customer Support Specialist to join our team. In this role, you will play a crucial part in delivering exceptional customer service and support across multiple time zones.Key ResponsibilitiesProvide top-notch customer support and resolve inquiries promptly and effectively.Coordinate expert...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job SummaryBruntWork is seeking a skilled Bilingual Customer Service Ambassador to support our clients remotely.Key Responsibilities* Handle inbound customer calls, ensuring queries are resolved efficiently and effectively.* Provide support through online chat, email, and video calls.* Access and navigate the internal CRM system to retrieve customer order...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    About 3MAs a company dedicated to innovation, 3M provides the freedom to explore and encourages curiosity and creativity. We gain new insights from diverse thinking and take risks on new ideas, leading to bold applications of talent that matter. Our diverse global locations, technologies, and products create a unique environment where you can collaborate...

  • Global Client Liaison

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Job Title: Global Client LiaisonAs a Global Client Liaison at NielsenIQ, you will be the key operational contact for clients and NielsenIQ countries worldwide. Your primary responsibility will be to work on the design and management of the production and delivery of multi-country Ad hoc reports.Key Responsibilities:Provide services that meet client needs and...


  • Bogotá, Bogotá D.E., Colombia Emapta A tiempo completo

    About the Role As a Customer Care Ambassador at Emapta Latam, you will be a key player in our mission to deliver exceptional customer experiences. This exciting opportunity involves working with customers across various channels, providing support, guidance, and solutions to their queries.Key Responsibilities: • Respond to an average of 55 customer emails...


  • Bogotá, Bogotá D.E., Colombia Michael Page International A tiempo completo

    **Global Service Desk Support Specialist**At Michael Page International, we are seeking a skilled Global Service Desk Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing high-quality technical support to our internal and external customers.**Key Responsibilities:**Provide 1st and 2nd line support...


  • Bogotá, Bogotá D.E., Colombia GP Strategies A tiempo completo

    GP Strategies Corporation is a leading provider of talent transformation solutions.We help organizations achieve meaningful change through award-winning learning and development solutions.With over 6,000 clients globally, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people.GPS is about our people -...


  • Bogotá, Bogotá D.E., Colombia Dalberg Global Development Advisors A tiempo completo

    About Dalberg Global Development AdvisorsWe are a global group working to build a more sustainable planet and inclusive societies where all people can thrive. Our team of experts in strategy and management consulting, community design, data, research, implementation, and communications collaborate with local communities and global networks to create bold and...

  • IT Support Specialist

    hace 1 día


    Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completo

    Job OverviewSutherland Global is seeking a highly skilled IT Support Specialist to join our team. This role involves providing technical support for Service and Sales Performance Management software solutions.


  • Bogotá, Bogotá D.E., Colombia Sutherland Global Services A tiempo completo

    We are Sutherland Global Services, a global provider of business process and technology management services. Our team is seeking a Technical Support Engineer - ICM to join our Services department.Key Responsibilities:Provide technical support for our Service and Sales Performance Management software solutions.Investigate and resolve customer issues using...


  • Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    Job DescriptionThe role of Application Support Analyst is crucial to the success of Label Insight, a division of NielsenIQ.As a highly motivated and talented individual, you will provide dedicated Application Support for the Nielsen Label Insight IT Service, its internal applications, and ensure that users of the proprietary applications can fulfill their...