Customer Service Ambassador

hace 3 días


Bogotá, Bogotá D.E., Colombia Graphic Makers And Printers A tiempo completo

About Us

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At Graphic Makers & Printers, we specialize in high-quality printing services and custom designs for businesses across various industries. Our team is dedicated to providing exceptional customer service to our clients.

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The Role

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We are seeking a Customer Service Ambassador to join our remote team. As a key member of our customer support team, you will be the primary point of contact for customers, handling inquiries, orders, and general support via phone and email. You will provide detailed information about our products and services, helping clients make informed decisions.

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Responsibilities

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* Handle phone calls and answer emails from customers, assisting with inquiries, order status, and general support.* Provide detailed information about our products and services, helping clients make informed decisions.* Resolve customer issues and complaints in a positive, professional manner.* Maintain accurate records of customer interactions and orders.* Ensure timely follow-up and communication with clients to enhance satisfaction.* Assist with any administrative tasks as needed, including order processing and general inquiries.

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Requirements

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* English proficiency: C1 level (fluent speaking and writing).* Extroverted personality: Enjoys engaging with customers and has a positive, energetic attitude.* Comfortable and enthusiastic about taking phone calls.* Strong communication skills and the ability to work independently.* Reliable internet connection and a quiet workspace.* Availability to work part-time shifts (5 hours per day) Monday to Fridays.

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What We Offer

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* Part-time role: 5-hour shifts to enhance productivity.* Training provided in customer service to ensure your success in the role.* USD compensation for your work, paid in a timely manner.* Work remotely from anywhere in LATAM, offering great flexibility.* Enjoy PTO, Sick Leave, USA Holidays and Personal Days off.

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Estimated Salary: $15-$20 per hour based on industry standards and location.



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