Empleos actuales relacionados con Customer Service Operations Specialist - Bogotá, Bogotá D.E. - Johnson & Johnson
-
Senior Customer Service Operations Specialist
hace 4 días
Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completoAt Johnson & Johnson, we're committed to delivering exceptional customer service and support. Our Senior Customer Service Operations Specialist plays a critical role in ensuring our customers receive timely and accurate order management and invoice management services.Main Responsibilities:Manage orders from placement to delivery, ensuring seamless...
-
Customer Service Excellence Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoJob Description At Ingepsy, we are seeking a highly skilled Customer Service Excellence Specialist to join our team. This role is ideal for individuals who possess exceptional communication skills, problem-solving abilities, and a strong commitment to delivering high-quality customer service.About the RoleThis is a challenging yet rewarding position...
-
Customer Service Liaison Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoCompany Overview">Sagan is an exclusive membership community that bridges the gap between global talent and US-based businesses, connecting candidates with leading American companies. We facilitate a world of career possibilities.">Job Title: Customer Service Liaison Specialist">We are seeking a detail-oriented individual to manage customer support and...
-
Customer Service Excellence Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Fpsinc A tiempo completoCompany OverviewFpsinc is a global performance-based analytically driven omnichannel solutions organization that prioritizes culture and employee satisfaction. With operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines, we strive to deliver groundbreaking solutions for clients while providing fulfilling careers for...
-
Customer Service Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoSagan is seeking a highly skilled Customer Service Operations Manager to oversee and enhance customer service operations. This role requires strong organizational and leadership skills, alongside a proactive approach to optimizing customer service processes.The ideal candidate will have proven experience in customer service leadership roles, excellent...
-
Customer Support Operations Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Buscojobs Colombia A tiempo completoJob SummaryWe are seeking a highly organized and process-driven Customer Support Operations Specialist to join our team. In this role, you will play a key part in executing operational processes and managing a case queue related to the Solutions Partner Program.Your efforts will be crucial in ensuring a smooth and efficient experience for stakeholders within...
-
Customer Service Operations Associate
hace 1 mes
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoAbout the RoleWe are seeking a detail-oriented Customer Service Operations Associate to join our team at Sagan. This role involves managing various customer support and coordination tasks to enhance customer satisfaction and maintain seamless operations.Key ResponsibilitiesCustomer Communication: Engage with customers to provide service updates, estimated...
-
Global Operations Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo**Company Overview:** Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. Our mission is to bridge the gap between global talent and US-based businesses by connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh,...
-
Infrastructure Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoUnlock a fulfilling career at Ingepsy as an Infrastructure Operations Specialist. This role offers the perfect blend of technology and customer satisfaction in a dynamic work environment. With an attractive salary package, you'll be well-rewarded for your skills and dedication.About the RoleWe're seeking a highly motivated professional to join our IT team as...
-
Ticketing Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoJob OverviewWe are seeking a highly skilled and detail-oriented Ticketing Operations Specialist to join our team at Bruntwork. As a key member of our operations team, you will be responsible for managing customer support tickets, assisting event attendees with issues, and handling payment disputes.Responsibilities:Manage and promptly respond to customer...
-
Customer Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoAbout SaganSagan is an exclusive membership community connecting top executives, founders, and CEOs with international talent from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa.Job Title: Customer Operations ManagerLocation: Remote (CST Time zone)Salary Range:$1,500 - $2,000 per monthJob DescriptionWe are...
-
Customer Service Operations Expert
hace 3 días
Bogotá, Bogotá D.E., Colombia Entrepreneur Cooperative A tiempo completoJob OverviewWe are looking for a Contract Customer Service Representative to support our entrepreneurial endeavors.About the RoleThis is an exciting opportunity to work with us in providing exceptional customer service via various communication channels. The ideal candidate will possess excellent communication skills, both written and verbal, and have...
-
Customer Service Lead
hace 3 días
Bogotá, Bogotá D.E., Colombia Hyvee A tiempo completo**About Us**At Hy-Vee, we're committed to delivering exceptional customer experiences. We believe in empowering our employees to provide the best possible service, and that's where you come in.**Job Overview**We're seeking a Customer Service Lead to join our team! As a key member of our operations department, you'll be responsible for ensuring seamless...
-
Operations Support Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoCompany Overview"> Bruntwork is a leading event ticketing company at the forefront of the entertainment industry, specializing in large-scale events for clubs, bars, and college students. Our comprehensive platform offers a unique blend of customer service, financial management, and event industry exposure.Job Description"> As an Operations Support...
-
Customer Service Operations Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoWe are seeking a highly skilled Inbound Support and Reconciliation Specialist to join our US-based Merchant Operations team at Ingepsy. This full-time role will focus on supporting our eCommerce websites and other warehouse channels. The ideal candidate will possess strong written and verbal communication skills, be detail-oriented with a high level of...
-
Customer Service Operations Representative
hace 3 días
Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completoOverview: Johnson & Johnson is a global healthcare leader dedicated to transforming the world through innovative medical solutions, products, and services.Job Description: The Senior Customer Service Operations Representative will serve as a key point of contact for internal J&J functions and external parties to engage the Customer & Logistics Service (CLS)...
-
Customer Service Associate Benefits Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Exlservice Holdings, Inc. A tiempo completoAt Exlservice Holdings, Inc., we partner with clients to drive business growth and excellence. Our team of experts collaborates to design and deliver innovative solutions that meet the evolving needs of our clients.We are seeking a talented individual to join our team as a Customer Service Associate Benefits Specialist. This role offers an excellent...
-
Service Operations Coordinator
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Oilandgas.Org A tiempo completoAbout the RoleThis position reports to a Service Manager and is primarily accountable for coordinating service work done at site, ensuring compliance with ABB's and customer guidelines.Key Responsibilities:Act as a single point of contact for customers during service job execution.Showcase expertise by leading responsive support coordination to exceed...
-
Ecommerce Operations Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Buscojobs Colombia A tiempo completoAs an Ecommerce Operations Specialist, you will play a pivotal role in overseeing various aspects of our ecommerce operations. Your responsibilities will include managing online marketplace accounts, executing digital marketing strategies, and ensuring seamless customer experiences.Our ideal candidate is a proactive and detail-oriented individual with a...
-
Customer Service Representative
hace 3 días
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoCompany OverviewWe are a leading multinational company providing exceptional customer experiences to property owners worldwide. Our team is dedicated to delivering outstanding service and support, and we are looking for talented individuals to join us.SalaryWe offer a competitive salary of COP 3,571,000 per month during both our training and operations...
Customer Service Operations Specialist
hace 3 semanas
Job Overview
Johnson & Johnson is seeking a Customer Service Operations Specialist to join our team in Bogota. The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of customer service processes and products.
Responsibilities
- Schedule deliveries and appointments
- Process orders and track them for customers
- Manage invoices and facilitate corrections
- Liaise with Finance and other parties for credit and debit processing
- Solve issues related to orders, claims management, returns management, and recall management
Main Responsibilities
The Customer Service Operations Specialist will be responsible for managing order management activities, including scheduling deliveries and appointments, processing orders, and tracking them for customers. They will also manage invoices, facilitating corrections as needed.
Key Skills and Qualifications
- Bilingual (Spanish and Portuguese)
- 3-4 years of related experience
- Technical skills: MS Office
- Soft skills: Ability to make quick decisions, perform efficiently and effectively, deal with multiple sources of information
About Johnson & Johnson
For over 130 years, diversity, equity, and inclusion have been integral to our cultural fabric at Johnson & Johnson. We believe that our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
Compensation
The estimated salary for this position is $60,000-$80,000 per year, depending on experience.
