Customer Service Supervisor

hace 1 mes


Bogotá, Bogotá D.E., Colombia hyvee A tiempo completo

About Us


At Hy-Vee, we strive to provide a positive shopping experience for our customers. As a leading grocery retailer in the Midwest, we are committed to delivering excellent customer service and ensuring that our stores run efficiently.


Job Summary


We are seeking a highly motivated and organized Customer Service Supervisor to join our team. In this role, you will be responsible for providing exceptional customer service, supervising store operations, and coordinating activities of employees.


Key Responsibilities:



  • Ensure that customers receive prompt and courteous service at all times.
  • Supervise and coordinate the activities of employees in all areas of the store.
  • Plan, prepare, and adjust work schedules as needed.
  • Assign employees to specific duties and follow up to ensure tasks are completed in a timely manner.
  • Perform other job-related duties as required.

Requirements:



  • High school diploma or equivalent required.
  • Two years or more of similar or related work experience preferred.
  • Ability to solve practical problems, interpret instructions, and do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess excellent communication and interpersonal skills.

Physical Requirements:



  • Must be able to physically perform medium work, exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Working Conditions:


This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents.


Estimated Salary Range: $45,000 - $65,000 per year based on location and experience.


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