Customer Service Representative

hace 3 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

Job Summary

This is a customer-focused role that involves providing exceptional service to US-based clients via phone calls and outbound leads. The successful candidate will be responsible for guiding customers through the insurance application process, handling inquiries, and troubleshooting issues with the app or process.

Key Responsibilities:

  • Handle inbound customer service calls and contact outbound leads to assist with purchasing insurance policies in the mobile app.
  • Guide customers through the insurance application process, ensuring a smooth and efficient experience.
  • Provide clear instructions and support to clients regarding the app and processes for uploading photos, proof of ownership, and getting appraisals if needed.
  • Answer client questions and resolve issues with the app or process in a timely and professional manner.

Requirements:

  • Excellent phone communication skills, with the ability to build rapport with clients and provide personalized support.
  • Prior customer service experience, preferably in a similar role.
  • A patient and helpful demeanor, with a strong focus on delivering exceptional customer experiences.
  • Ability to learn new software and apps quickly, with a willingness to adapt to changing technologies.

Salary Estimate:

The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience.

About BruntWork:

BruntWork is a leading provider of remote work solutions, dedicated to delivering high-quality customer service experiences to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.



  • Bogotá, Bogotá D.E., Colombia Unicity A tiempo completo

    Customer Service Representative RoleAt Unicity International, a leading global health and wellness company, we are seeking a dedicated Customer Service Representative to join our team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.Key Responsibilities:Provide accurate information about products and...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    OverviewThe Customer Service Representative role at Bruntwork is a fantastic opportunity for a highly motivated individual to provide top-notch support to our customers across Canada, the USA, and Europe.


  • Bogotá, Bogotá D.E., Colombia Adaptive Teams A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two calls are ever the same? As a Customer Service Representative at Adaptive Teams, you will be the face of our company, responsible for providing top-notch support to our...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    This is a remote opportunity to work with a disability law firm as a Customer Service Representative.The ideal candidate will have experience handling medical records, exceptional phone manner and verbal communication skills, fluency in both English and Spanish, and a warm and empathetic demeanor. They will be responsible for greeting clients warmly, routing...


  • Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

    OverviewAt Teleperformance, we're known for our commitment to innovation and excellence.As a Customer Service Representative, you'll be part of our team that's dedicated to delivering exceptional experiences to our clients and customers.ResponsibilitiesRespond to customer inquiries with empathy and professionalism.Provide solutions to customer issues in a...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    About BruntworkWe are a remote-first organization that values professionalism and strong communication skills. As a Virtual Bilingual Customer Service Representative, you will play a key role in ensuring excellent customer experiences for our clients.


  • Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Job SummaryNielsenIQ is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring all customer inquiries and queries are turned around efficiently using our proprietary platforms.Key ResponsibilitiesManage customer...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job DescriptionSagan is seeking a skilled Technical Customer Service Representative to join our team. This role involves interacting with customers, providing timely and accurate responses, and ensuring a smooth service experience.Responsibilities:Communicate with customers via phone and email to schedule service appointments and address their...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUWe are a leading fintech company operating in 50+ high-growth markets, part of the Prosus group, one of the largest technology investors worldwide. Our vision is to build a world without financial borders where everyone can prosper.As a Customer Service Representative, you will be at the forefront of our customer interactions, handling inquiries...


  • Bogotá, Bogotá D.E., Colombia TMF Group A tiempo completo

    Join TMF Group, a leading global business services provider, and take on the exciting challenge of delivering exceptional customer service as a Customer Service Representative - Technical Support. This role is perfect for individuals who are passionate about problem-solving and have excellent communication skills.About the RoleWe are seeking a highly skilled...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Sales and Customer Service RepresentativeAbout BruntWork:BruntWork is a leading provider of furniture, laboratory FF&E (furniture, fixture, and equipment), flooring solutions, and general contracting services. Our team of experts is dedicated to delivering high-quality solutions that meet the unique needs of our clients.Job Description:The Sales...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo

    Job OverviewWe are seeking a dedicated and skilled Global Customer Service Representative to join our dynamic team at Hire Horatio Cx. This role requires proficiency in French, with English being a plus, to provide exceptional customer service to our global client base.ResponsibilitiesCustomer Support: Provide top-notch customer service in French and...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Ingepsy is a company that prioritizes the growth and development of its employees, offering opportunities for learning and professional advancement. Our team supports companies through Talent, Technology, and Training services, making a positive impact since our inception. As a Senior Customer Service Representative, you will be responsible for delivering...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completo

    OverviewHire Horatio CX is a dynamic company seeking an experienced and skilled customer service representative to join our team in Bogota. In this role, you will provide high-quality customer support to our global client base, addressing inquiries and resolving issues across multiple channels.CompensationThe estimated salary for this position is...


  • Bogotá, Bogotá D.E., Colombia Interval International De Colombia S.A. A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Interval International De Colombia S.A. as an Exchange Counselor. This role is responsible for providing exceptional customer service to members through various channels, including phone, email, and in-person interactions.Key Responsibilities:Answer incoming...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Role OverviewThis is a full-time, remote position.Key ResponsibilitiesGreet customers warmly and actively listen to their service requestsCapture customer information and details of their appliance repair needs accuratelySchedule service appointments using the dispatch system based on technician availabilityProvide clear communication to customers regarding...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Customer Service CoordinatorLocation: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule.Job Overview:Sagan is seeking an exceptional Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will play a vital role in delivering world-class service experiences that...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job OverviewWe are seeking a highly skilled and dedicated Customer Success Representative to join our team at BruntWork. As a key member of our remote workforce, you will play a crucial role in delivering exceptional customer service experiences and driving business growth.


  • Bogotá, Bogotá D.E., Colombia Unicity A tiempo completo

    Unicity International is seeking a Customer Service Representative to join our team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.Key Responsibilities:Provide product information and resolve customer issuesCreate and manage customer accountsUpdate customer records with accurate...


  • Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completo

    Company OverviewWe're a leading medical technology and solutions company with a legacy of integrity and innovation. Our mission is to incentivize better patient care, make healthcare more affordable and accessible, and ensure quality, affordable healthcare worldwide.About the RoleWe're seeking a skilled Customer Service Representative to provide safe and...